Customer Feedback

If you would like to contact us, you can reach Lone Star Comics at customerservice@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Selection

I have been a customer of one of your competitors for over 20 years. I can remember ordering through their catalogs (pre internet). I would save up my meager allowance to buy an Uncanny X-Men #58 in VG condition, then wait like a loyal hound by the mailbox for three weeks until it arrived. So, yeah, it's been a long time with them. Having said that, and even though it pains me to say it, your competitor is no longer my online comic shop. You, MyComicShop, are now my source for comics. Both you and your competitor have fantastic inventories and prompt delivery, but what sets MyComicShop apart for me is what I get for my money. It's hard to not be a fan of Mycomicshop. You offer better prices under a fairer (is that a word?) grading system. And really, it's as simple as that. Especially in today’s economy, “more bang for your buck” is appreciated. Now, I haven’t been a customer for very long, but I just thought you should know that I’ve switched over, and I thought you should know why. Thanks for letting me rant.
— Aaron F., North Hollywood, CA

I've done business over the years with many companies. Both local shops and online. Your selection is incredible and your service is great. Your trading system makes it affordable for me to buy comics in a time when I couldn't if I had to pay cash. I thank you so much for being here and upholding all your upstanding business practices. Your search functions are better than many sites. Not only can I search to find my favorite character appearances, I can also search for my favorite artist/writer appearances (Jim Starlin). I can't say enough about how much I appreciate all the people that are involved in everything from the trades I submit to the orders I place to the superb condition in which I receive my orders. Every man and woman in your company is doing an excellent, and really above and beyond, job of making customers happy. I am most definitely one of those happy customers. Keep up the good work. And thank you, each individual member of Lone Star Comics, for contributing what you do to make this the best place to sell/trade/buy comics.
— Shawn B., Oklahoma City, OK

Dear all at Lone Star Comics, I just wanted to let you know that I received my order this morning and I was left completely speechless when I opened it! In my long years of shopping over the internet, I have never, ever seen such careful and loving packing of a book. Your dedication to the best service clearly surpasses any other experience I have had with any other bookstore in the world. Down to your beautifully written letter, signed by the owner ( which could only be topped if the letter was printed with a hand-written font :) ), this experience sincerely took me back twenty years. I was a kid again! Finding you was just like discovering a little heart-warming bookstore hidden away in my town. Thank you so much for your love and your dedication to comics. It's so nice to see that there are people and companies that care about their products and customers. You have certainly won my heart.
— Michael T., Athens, Greece

Buddy, thank you very much for responding personally. I am quite impressed by you, your company, and your web site. I just want to really thank you for starting Mycomicshop. Your prices are very affordable and fair, and your web site is easy to use--best of breed. I am 56 years old and many years ago my father put all my comics in the garbage one day when he was doing spring cleaning. I have been dwelling on this loss far too long. When I discovered your web site a month ago, I could not believe my eyes. I had assumed over the many years that I would never see my comics again, but you had them in stock. Thanks to you, I am now replacing all those I lost. Thanks again.
— John J., Toronto Ontario, Canada

Dear Buddy and crew, I've been buying a pretty substantial number of comics from you over the past 6-8 months. I'll be the first to admit it's gotten a bit obsessive--note the number of orders, sometimes multiples per week! That's because your selection blows me away, and I've gotten the bug for Bronze Age keys and semi-keys. Anyway, I've purchased a nicer copy of Amazing Spider-Man 129 recently, and thought it might be time to retire my lesser (but still attractive) copy by trading it to you. I have a lot of mid-to-high-grade Copper Age material that I thought better of listing now, but I will upload later when I hope to have more "good stuff" to offer you. In the meantime, hope my current batch of comics will suit you. By the way, I belonged to your monthly sub service back in the early '80s when Miller's Daredevil was king--seems like a long time ago! Thanks for your time and consideration.
— Paul Y., Nashville, TN

Hi Buddy, I've been a customer for a couple of years with Lone Star Comics and purchased hundreds (if not thousands) of comics with you over that time through both your subscription service and back issue catalogue. I've been idle over the past month, but it's not because I've jumped ship or stopped collecting comics. Rather, higher education has come calling so I've had to make some cutbacks. Unfortunately, one of the hardest cutbacks I've had to make is my comic collecting. Before Mycomicshop, I struggled with other subscription services that delivered my comic badly damaged. I also had a very hard time finding quality back issues. But Lone Star Comics changed all that. I'd just like to commend you and your entire staff on the excellent job they've done. Your service is among the best I've received with anybody and hopefully you're wonderful site (and stores) will remain active for years to come. So thank you, and hopefully, after life has settled down a little, I'll be able resume my patronage.
— Brandon W., Fort St. John, British Columbia, Canada

I can't tell you how great it is to find these and then pick them up at your Arlington store. I really appreciate the scans and grading! I have been out of comics for several years but you make it easy to get some great stories and issues. I love your sales and deal (unlike pricing elsewhere that I have found to be very inflated). Thank you. I also wanted to say thank you for how carefully packed my comics are, even though just coming to your nearby store where I pick up. It means a lot and makes me keep coming back. Thanks to Buddy, Judy, and everybody, and especially to Beth.
— Joe G., Arlington, TX

I can't believe how GIGANTIC your company's selection is! I've tried everywhere, including e-Bay, to try and find some of the items which mycomicshop.com has in ample supply. Plus, your site is easy to navigate AND has a responsive and helpful customer service staff. You guys really are the best! Thanks for everything.
— Ryan H., Anacortes, WA

Great prices. I started out intending to make a similar order with your competitors. You had more, for less money, and free shipping on top of that. I won't make the mistake of going anywhere else first next time!
— Jason F., Portland, OR

I just received my first shipment from Lone Star Comics. What can I say but that you guys run a brilliant store! Your website is the most user-friendly I have come across. From searching through your vast stock to completing an order, everything is simply laid out and effective to use. Packaging is another strength. My shipment came half way across the world secure and undamaged. You guys could teach Amazon a thing or two. Finally, your customer service is brilliant. For example, two of the items shipped had defects and Beth, who I e-mailed with questions, was quick to respond, courteous and extremely helpful. The situation was rectified quickly and beyond my expectations. I didn?t realize customer service still existed--it is something of a rarity these days. I will definitely shop from your store again.
— Leon G., Adelaide, Australia

This is a remarkable buisness! I cannot stop ordering from your site! My childhood is all flashing back to me every time I see the Swam Thing comics or Hulk, and then I can actually buy them and relive those great memories I had as a young boy reading comics with his dad. Thanks for running a site with the best prices EVER! I cannot believe the prices no matter how many times I order. They are beyond exceptional! One day when I have children they will inherit the fantastic titles I bought from your MARVELous site!
— Austin B., Springville, NY

We have had only great experiences ordering back issues from your excellent website in the past six months, which we will continue to do in the future. I have been greatly impressed with your customer service, packaging, fill rate and not the least your expediency.
— Mikkel F., Copenhagen, Denmark

Great price and unbelievable selection! I know where I'll be getting my comics!
— Russell E., Medford, MA

Buddy, I just wanted to thank you for contacting me directly. I am inclined to think that the percentage of business owners/businesses that actually respond to their customers is in the minority, so I very much appreciate the fact that not only did you respond, but that you obviously spent time considering my letter and responding to it. I would like it to be known that your website is outstanding, and is a primary reason I am active in reading and collecting comic books again. It's very convenient for me to look up any comic I can think of, get a picture and some background on it, and know that I have a price up front, and that it is a fair one. While I appreciate traditional comic book stores, I no longer frequent them as I get better pricing, service, and availability through you. I certainly understand the situation regarding the increase in gas prices, and how they have an affect on everything - I travel throughout New Jersey for work, and my reimbursements through work don't even cover the gasoline anymore. Thank you for respecting my opinion on the shipping changes, and thank you for really caring about your customers.
— Garry D., Colonia, NJ

Your selection is succulently eclectic, your customer service is as efficient as it is affable, and your prices/sales simply can't be beat! I didn't think it was possible for me to enjoy comics more than I already do, and your shop makes that possible. Thank you so much. Three cheers for the people and staff who make Lone Star what it is, the best!
— Mary S., Stow, OH

I would like to go on record as sayinig that you guys are the best comic book store I have ever found in my 20+ years of collecting! No hassles, no problems, good back issues sale prices, excellent customer service, and now I find out: A great trade program as well. You can bet if I lived near enough to commute to your store, I would be there every Wednesday. As it is, your subservice plan is excellent. Well done, friends.
— Graham G., Lawrenceville, GA

I am a very satisfied customer. I was skeptical at first though; buying comic books online was a very big risk. You don't know if what the person advertises is in the same condition you think it should be in. Do they really even have the books they say they do, etc.? I felt very nervous when I made my eighty dollar purchase (for a kid in college that is a small fortune). I was so pleasantly surprised when I got my order today. Everything was there in the shape you advertised it to be in. Great prices, great selection, quick shipping practices. You have just created one very happy customer. In fact I'm compiling my next order right now. Thank you so much for the great books.
— Adam S., Tulsa, OK

Thank you for your great service with both back and new issues. Congratulations on your web site: it's one of the best I have ever seen (and I'm a web analyst/programmer).
— Francisco J Z., Madrid, Spain

Your shop has been excellent to me in the past, and I know I can always count on the best selection of comics online and customer service far and above other online stores!
— Murray R., Brooklyn, Ontario, Canada

Very pleased with your site. I was able to find everything that I wanted.
— Tim K., Canton, MI

Sweet comic selection and best prices on any comic site.
— Lee S., Louisville, KY

Originally I was disappointed that I could not browse through boxes of back issue comics at the store. When I saw how easy it was to use the website I was sold. I have a much larger selection to pick from and they can be delivered to the store that is 2 blocks from my house.
— Bill S., LSC, TX

I will come back again and again for a selection like this at these prices. Best packing in the business.
— Jake D., Midland, TX

Your pricing, selection, and ease of use make your site so much better than your competition.
— Mark B., Fort Wayne, IN

This was a really easy process. Your service gives me a way of getting books that are not sold at my local book stores. Your week by week set up is the best.
— Adrian R., Escanaba, MI

You always out do yourselves so I keep coming back. Great selection at fabulous prices.
— Jake D., Midland, TX

Outstanding selection! I have a hard time finding comic shops where I live, let alone find what I want.
— Daniel F., Johnston, RI

I've been immensely pleased with your service and selection. Keep up the great work.
— Gavin P., Davis, CA

You guys are great! I always head straight to your online store for my back issue needs. The site is easy to use, and I love your free shipping on orders over $50.00.
— Kristin H., Modesto, CA

I love your selection. You always have the items I need!
— Aaron C., Bartlett, TN

As always, the best staff, service, and selection.
— Kevin K., Dingley Village, Australia

I would just like to say that I think this is a great site. I can find everything with ease, and I get such great descriptions of every comic. The prices are very fair.
— Michael T., Miami, FL

Really good comic book search, and easy to use buying process.
— Jake H., Lehi, UT

Amazing collection, prices, bagging, and backing.
— Janson S., Moorhead, MN

You have the issues I'm looking for at prices that leave no need to look elsewhere. Keep up the great work!
— David L., Tazewell, VA

Thanks again for all your hard work tracking down back issues. Keep up the great work.
— David H., Sherman, TX

Reliable and well stocked as ever.
— Trevor S., Romford, United Kingdom

Thanks for the great selection and discounts.
— Matt S., Los Gatos, CA

I congratulate Buddy Saunders and the entire staff of "mycomicshop.com" for their fantastic customer service and meticulous range of comic products.
— Kevin K., Dingley Village, Australia

I would just like to tell you how great your site is. It is by far the most fairly priced and has the best selection of any site that I have ever encountered. I plan on doing a lot of business with you.
— Frank R., Darien, CT

First time ordering comics on-line. Found everything I have been missing. Very well laid out website.
— Joe F., Henderson, NV

Your prices for comics are better than anywhere else I have looked, and you seem to have more comics available than others.
— Nick R., Louisville, CO

All of the comics I have received have been packed very well. I love your incredible selection of silver age comics and your grading expertise. I will do much more business with your company in the future, and will pass the word on to anyone I know who collects comics and shops online.
— Thomas B., Fort Mill, SC

I have been a comic collector for a very long time. I think your service rocks and will continue to use it. Thanks for offering such a varied collection of back and current issues.
— Eric C., San Jose, CA

Your site was fun and easy to use. I found dozens of hard to find issues for my collection.
— Bart B., Norman, OK

Your collection of comics is amazing. You can be sure I will order from this website again.
— Andrew P., San Angelo, TX

Thanks always to Lone Star comics for great service and easy ordering. I love using your online catalogue.
— Rick B., Belleville, NJ

I always compare your prices and stock to your major competitors.
— Martin B., Schinnen, Netherlands

The best place online to buy hard to find comics. I will be a returning customer. 100% satisfied on every item.
— Dillon M., Ingram, TX

This is my first time shopping here, and it has been great. You have a terrific selection of comics at competitive prices.
— Nick K., Binghamton, NY