Order Terms

Customer Service Hours and Contact Information

Our hours are Monday thru Friday 9AM to 6PM Central Time. Our offices are closed Saturday and Sunday. You can reach Lone Star Comics by phone at 1 (817) 860-7827 or by emailing customersevice@mycomicshop.com

Timely Shipping And Delivery

Orders received Saturday, Sunday, and by noon Monday ship Thursday; Tuesday orders ship Friday; Wednesday orders ship Monday; Friday order ship Tuesday. Subscription Service orders ship Thursday of each week according to the shipping frequency you've chosen (weekly, twice-monthly, monthly).

Payment

Payment must be made by credit card (Master Card, Visa, American Express, or Discover) or PayPal.

What happens if my order is lost or damaged?

Please see our return policy to see how we'll take care of you in the event something goes wrong.

First Printings and Reprints

All collectible comics (back issues) are original first printings unless otherwise noted.

Order Changes

We cannot modify your order's contents once your order has been placed. This means we cannot do any of the following once you've placed your order:

• Add or remove items from this order
• Combine multiple orders into one order
• Substitute one item for another
• Substitute one condition for another if the condition you initially ordered is not available.

Order Cancellations

An order may be cancelled if we notify you that 20% or more of the items you ordered were not found when your order was pulled. This can happen, although our fulfillment rate for all items is 98% and for new comics it is virtually 100%. Please note that our inventory consists of several million comics and that our database contains more than 270,000 SKUs, most of which are available under several grades. While we maintain the largest and most accurate inventory in the world, it can never be perfect and unanticipated outages do occur.

Should you need to cancel an order, please call 1-817-860-7827.

Privacy

We will never release any of your information to any third party. For more information, read our Privacy Statement.