Customer Feedback

If you would like to contact us, you can reach Lone Star Comics at customerservice@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Satisfied Customers

Thank you so much. I love the sell/trade option on your site. I have used it many times and loved it every time. Not once have I had an offer that I didn't like. Thanks so much for all of your work. I am dropping another batch of comics off at your Hurst Store.
— Matthew S., Bedford, TX

I have been doing business with Buddy and Lone Star Comics for over a year, selling so many issues I’ve lost count. They are bar none the best comic book buyer out there. I’ve always found their service to be fast, efficient and, most importantly, fair. I would highly recommend Lone Star Comics to anyone. If you are looking to sell, you start and end with Lone Star Comics.
— Russell B., Manchester, CT

Thank you for your fair and reasonable offer for my comic collection. I was a bit skeptical at first, sending them all to you, but after reading all of the ratings from others who had sold their collections to you, and how happy they were, I felt much more comfortable sending you mine. Your check arrived shortly after we talked on the phone, with shipping included. It was a pleasure doing business with someone who is honest, and who follows thru as they promised to--so unlike many people and company's are these days. I would recommend anyone to do business with your company, and I will tell other potential comic sellers about your ethical business practices. Thanks again!
— Ted B., Adel, IA

I thought I would just take this opportunity to say thanks for all of the trading in the last few years. It has definitely made our business more profitable, and I am sure it is good for you or you would not continue doing it. We have enjoyed doing business with Lone Star Comics these last few years and look forward to continuing to do so.
— Regan C., Ft. Wayne, IN

Thanks again for all you and MCS have done to help my store grow over these last few years. You've really helped my business grow more than you could ever imagine.
— Rick S., Melbourne, FL

Dear Buddy, Thank you again for making my first experience with your company such a pleasant one. You were very easy to deal with and it made the sale of my comics very simple. I had been putting off trying to sale them for some time, as I was not sure of their value or where I could even find someone to buy them. After seeing your website, it only took me a short phone call and a couple of emails and I had made $1,400 by selling some old comics! It was a very easy process. Thanks again!
— Richard B., Warner Robins, GA

BEFORE OFFER MADE: Hi, I'm not a collector; these are comics from my childhood that have been stored in a box for about 30 years. Most are, I think, GD to VG, but I'll let you judge. I'm just looking for a fair amount - it appears that if they were all GD they'd be worth about $40. I just don't want to recycle them! Thanks, Steve. AND HERE IS STEVE'S COMMENT AFTER WE MADE OUR OFFER: Dear Buddy, Add me to your long list of satisfied sellers. I gladly accept your offer ($80.12) and look forward to any opportunity to do business with you in the future.
— Steve R., West Seattle, WA

Quite honestly, this is the best comics related buying/selling internet site ever created! Buddy and his staff are to be commended for developing the most efficient way to fill holes in your collection and trade/sell issues no longer desired. Every word detailed in the stated terms and conditions are followed to the letter! I will continue to frequent Lone Star Comics often! (In addition to ordering from our web store, George has sold seven comic lots to us for a total of $4,505.76)
— George M., Frederick, MD

Great prices. I started out intending to make a similar order with your competitors. You had more, for less money, and free shipping on top of that. I won't make the mistake of going anywhere else first next time!
— Jason F., Portland, OR

Fast shipping, great packaging, unbeatable prices! Your web site is remarkably easy to use! I don't even go to my comic store anymore! A big thank you to everybody involved!
— Terry I., Cloquet, MN

Dear Mr. Sanders and the "My Comic Shop" crew, I want to thank you for the fair and generous offer for this latest box of comics that I submitted. Your comic site is my absolute favorite. It is a wealth of knowledge. I am especially impressed with the information you provide about individual issues and the attention to detail that you pay to providing the titles of multiple issue cross-over story arcs. I am extremely confident in your grading and assessment of books that you both buy and sell. I have been in the hobby for over 40 years. I have attended countless conventions and visited dozens of stores, but at no time have I encountered such consistent professionalism, fair treatment, and a general respect for the comics. I look forward to buying and selling to you and from you for decades to come. I enthusiastically recommend you to everyone in the hobby. You have my complete trust and you have earned it. Again, my thanks!
— Jordan N., San Carlos, CA

Your prices are the best I've found anywhere, your grading is excellent, your packing is tight, your delivery times outstrip any other supplier I've used, and that includes ones located thousands of miles closer to where I live, your office systems are user-friendly and efficient, and your website is the most informative and easy to use of any online supplier I've found. In short, if there's a better comic book supplier out there, I've yet to find them.
— Philip S., Devizes, United Kingdom

I love your site, the way I have been treated, and I am in awe of the enormity of the information you offer at the site.
— Jordan N., San Carlos, CA

Lone Star Comics has provided outstanding service and taken all the hassle out of finding and collecting comics. Thanks for your quick response and thanks to everyone at mycomicshop.com!
— Andy P., Ashland, MO

Dear Buddy, I want to let you know that I received a check today for my comic book lot. I wish to thank you very much for your excellent service. What a pleasure doing business with you. Thank you for your dignified, trustworthy dealings. Please look over my next list of comics which I would like to offer you at this time.
— Mark C., Bloomfield, NY

Every time I look at your online buy/trade list, I find more comics that I can trade in. Your system is the best!
— David H., Alexandria, VA

I've sold comics to Buddy and Lone Star Comics twice now. On both occasions, his response was prompt, the grading fair, and the offer more than generous. The process is extremely easy, particularly as I live in the Dallas metroplex area; I simply dropped a box of comics off at one of the Lone Star stores, and the purchase offer arrived via email. After my acceptance, a check followed promptly in the mail.
— Joe L., Allen, TX

I want to thank you good people for helping me achieve something that I yearned to accomplish for years: completing my collection. For years I have been trying to complete my comic collection using sources here in the Philippines, but they either didn't have what I needed or the issues were overpriced. Then I tried the internet and, lo and behold, mycomicshop.com turned up. You accept international credit cards, shipping is convenient and affordable and my orders come right to my doorstep. It's been over a year and a half since I first ordered from mycomicshop, and your site is still the one I return to.
— Darryl A., Legazpi Village, Philippines

This is the part where I give you one of those user testimonials you have on your site! I accept you very fair offer of $450 cash. Thank you for making buying and selling so easy. The great job you are doing really benefits our entire hobby!
— Jason V., Orinda, CA

Buddy, I want to say how happy I am with the Lone Star Crew. I have completed over 16 buy/sell transactions with you and I came away impressed. I have been collecting and trading comics over the last 40 years and that is saying something about your service.
— Phil H., Corona, CA

Thanks Buddy. I'll accept the cash offer. I wasn't sure what to expect, but your grading is good and your offer is fair. You offered me as much for this small lot as my local shop offered me for my whole collection! I'll be sending you more comics soon.
— Mark K., Seattle, WA

As I mentioned to Matt G. (who graded my comics), your service is EXCELLENT! The trade/sale element is outstanding in it's convenience and opportunity to learn more about the grading process. Will definitely help in future dealings with you and in my evaluation of books for ALL my contacts! Thanks for all, and I approve this trade/sale!
— Wes H., Phoenixville, PA

I just received my first shipment from Lone Star Comics. What can I say but that you guys run a brilliant store! Your website is the most user-friendly I have come across. From searching through your vast stock to completing an order, everything is simply laid out and effective to use. Packaging is another strength. My shipment came half way across the world secure and undamaged. You guys could teach Amazon a thing or two. Finally, your customer service is brilliant. For example, two of the items shipped had defects and Beth, who I e-mailed with questions, was quick to respond, courteous and extremely helpful. The situation was rectified quickly and beyond my expectations. I didn?t realize customer service still existed--it is something of a rarity these days. I will definitely shop from your store again.
— Leon G., Adelaide, Australia

Hi again Mr. Saunders! (I'm beginning to feel like your e-mail pal) LOL! Thank you for the offer, and yes, I accept. I truly appreciate you and your staff. Your offers for each of the lots I've sent have been far better than the offers made by anyone else my father and I contacted. Again, thank you, and I hope everyone has a great weekend!
— Terri S., Pikesville, MD

Buddy, I wanted to let you know that I purchased and received an order from your store earlier this week. The packing was just as sound as you described. My order consisted of backing boards, bags, and comics. All came through without damage, and all comics were in mint condition. By the way, I received a 'canned' response from the other company when I asked why their prices were so much higher. Having seen your prices and now your comics first hand, you have won yourself a repeat customer. I see no reason to pay a higher price at the other store when your shop sells the same product at a better price. Great job, Buddy and crew! Thanks again for all of your time and for taking time to answer my questions.
— Patrick M., Neola, IA

You sure do have my future business. It's so nice to know I am valued as a customer. I appreciate the fast customer service and personal responses that I always receive from MyComicShop. And congratulations on the new web site. It is certainly a success!
— Ray M., Saint Charles, IL

This is a remarkable buisness! I cannot stop ordering from your site! My childhood is all flashing back to me every time I see the Swam Thing comics or Hulk, and then I can actually buy them and relive those great memories I had as a young boy reading comics with his dad. Thanks for running a site with the best prices EVER! I cannot believe the prices no matter how many times I order. They are beyond exceptional! One day when I have children they will inherit the fantastic titles I bought from your MARVELous site!
— Austin B., Springville, NY

Hello Buddy, I accept your offer on my comics. I am very pleased with your offer and the speedy and professional way the transaction was handled. If I have any more comics to sell in the future, I will deal with your company exclusively.
— John T., Edinburgh, IN

Buddy, Just a quick note to thank you for Thursday morning's phone call regarding the comics I wanted to get to you for trade credit. As I mentioned, I've used your system before and always have found the directions for selling or trading very simple and clear, but even so, it was refreshing to get a call in response to my email and to speak to a human being! As you said, we often consider email messages the best, fastest way to communicate, but if the telephone had been invented more recently, we'd feel otherwise. The whole process couldn't have been smoother. I'll be online again at mycomicshop.com as soon as my trade dollars are posted to my account. Again, thanks for making everything so simple. Hope you're having a nice weekend!
— Kyle H., Dallas, TX

Buddy, I accept the offer!!! I will send a lot more of the comics in the next couple of weeks. I have a great deal of early DC's and Marvels' that I am willing to sell. And yes, your offer is fair and it does beat the local offer I received. I tried other potential buyers. The one thing that seems to be constant is that no one gets back to you. Or they make promises that they will get back to you and never do. I had one vendor make an appointment with me and never showed up or called. And then I saw your system which is very easy from start to finish. And, once again, I can't help but be grateful for your quick and detailed responses. Thank you very, very much. I have one question: Are the white comic boxes secure enough for shipping? Have you had any problems? If not, I will probably ship my next collection in one of those. All of these comics are old, so any special packing tips would be appreciated. Thanks again, and I look forward to doing business with you for sometime to come.
— Dan W., Somerville, NJ

We have had only great experiences ordering back issues from your excellent website in the past six months, which we will continue to do in the future. I have been greatly impressed with your customer service, packaging, fill rate and not the least your expediency.
— Mikkel F., Copenhagen, Denmark

Dear Mr. Saunders, I am quite amazed by the personal response I received from you. A quick personal response is just one of those things you don't see much in an online business anymore. I know from shopping around that you guys most certainly run the best comic book site out there. By far, mycomicshop.com has the best prices and selection. I recommend your site to all the other avid comic readers I know. Thanks again!
— Zachary D., La Jolla, CA

Hi Buddy, Do you have staff and/or yourself working seven days a week? I'm always amazed at how quickly these offers are processed. Also, I started doing subscriptions and Jacinda is just doing fantastic at fixing any problems I might have. You must have a great crew working for you. I greatly appreciate everything done to help me.
— Ed W., New Hartford, CT

I called and talked with Buddy on the phone before I sent my comics for an offer. I was pleased with his honesty and candor. At his urging, I retained one comic from the box that I really love, Fantastic Four #50. I'm so pleased with Buddy's offer. I was hoping for about $175 and expecting to hear $75. Lone Star's offer of $318 totally floored me in a great way, because I didn't expect to get what I thought they were worth! I gladly accepted the offer and will do business with Lone Star again and soon.
— Rick D., Rochester, MN

Buddy, Thanks for your quick response. Thanks again. It has really been great working with your company. It's not often that you come across a company that is so efficient, fair in grading, and that has such wonderful customer service. Keep up the sensational work!
— Sue S., Lakewood, OH

Buddy, Offer accepted. I have now dealt with you six times through your buying/trade service and am more impressed each time I finalize a deal with you. Am thoroughly thrilled with your fair grading and integrity. Whether trading for credit or selling outright to Lone Star Comics, each transaction has been prompt, smooth and hassle free. I look forward to doing business with your company well into the future. Many thanks!
— Daniel G., Salt Lake City, UT

Great price and unbelievable selection! I know where I'll be getting my comics!
— Russell E., Medford, MA

Asher, Thanks so much for your assistance. Your quick handling of my problem reminds me of why I've been buying from Buddy for years. My very first mail order purchase was from him thru RBCC (Rocket Blast and Comic Collector) about 40 years ago when I was about eight years old. Thanks again.
— Carl B., Evergreen Park, IL

Buddy, I just wanted to thank you for contacting me directly. I am inclined to think that the percentage of business owners/businesses that actually respond to their customers is in the minority, so I very much appreciate the fact that not only did you respond, but that you obviously spent time considering my letter and responding to it. I would like it to be known that your website is outstanding, and is a primary reason I am active in reading and collecting comic books again. It's very convenient for me to look up any comic I can think of, get a picture and some background on it, and know that I have a price up front, and that it is a fair one. While I appreciate traditional comic book stores, I no longer frequent them as I get better pricing, service, and availability through you. I certainly understand the situation regarding the increase in gas prices, and how they have an affect on everything - I travel throughout New Jersey for work, and my reimbursements through work don't even cover the gasoline anymore. Thank you for respecting my opinion on the shipping changes, and thank you for really caring about your customers.
— Garry D., Colonia, NJ

Thanks, Buddy. You run the absolutely best (hands down) comic business in the nation. You can count on this loyal customer being with you for years and years!
— Joel P., Milford, OH

I have been a comic book collector for the better part of 17 years and have been a customer of Lone Star Comics since at least 1994; that's the earliest dated receipt that I've found. The reason I'm writing is because I just finished a semester at University of Texas at Arlington and as I now have time to kick back and relax for a couple weeks before the summer sessions start, I thought I would take some time to share with you some things I've noticed in regards to your company in comparison with some other comic specialty stores that I've had the opportunity to visit. Beginning a couple of years ago, about the time I started college, I began to casually research the different aspects of your company and your competitor (whose name escapes me at the moment). I'm an accounting major at UTA and have always naturally been fascinated with studying the inner workings of companies in certain avenues of business. Of course, since I'm an avid comic collector, I particularly enjoy researching the inventory pricing strategies of your company (I know it sounds unbelievably exciting, but it's interesting to me anyway). At any rate, I'll come right to the point. As a consumer with limited discretionary income, I'd like to point out that one of the greatest aspects of your company is your ability to cater to your customers by offering a wide variety of books at reasonable prices. This point is one of the most important that many comic book retailers overlook. There's little reasoning behind having a great assortment of golden, silver, bronze, and modern age books if they are priced out of the range of their intended audience. My biggest pet peeve is receiving emails about how some retailer just closed a huge deal, purchasing hundreds or thousands of great comics at ?bargain basement? prices, but who doesn?t pass those savings along to the end consumer. So I began wondering how LSC can offer books at prices that are at times as low as 1/3 the cost of other retailers that are the same size or larger. In fact, as far as silver and bronze books are concerned, I don?t believe I?ve seen better prices, particularly on your lower grade silver age and bronze age books. At this time in my life, these books are particularly important to me because while I may not be able to afford, say, ASM #120 in VF, I can usually scrape enough together for a copy in good, or even fair. Some collector?s may find collecting these lower grade books unattractive, but there are some books that I?d rather have in lower grades than not at all. Posed with this price difference dilemma, I started researching price fluctuations on specific titles between Lone Star Comics and those guys in Colorado. Much to my surprise, I've found but one (that's right.....one) example where your neighbors to the northwest have offered a book at a lower price than you. However, in all fairness, this particular comic was being offered at 40 or 50% off its regular price, which was just slightly below the regular price shown on your website. Now, I've taken into consideration that I predominantly collect mainstream (Marvel, DC) titles, and therefore have not spent much time in comparing titles of independent books. However, I feel that my research has provided me with sufficient evidence to make a cohesive argument that LSC has provided its customers with great books at great prices all the time because you care about your customers; not just for two weeks during the Christmas season or over Thanksgiving break, or because you feel you need to liquidate some of your slow-moving inventory. It needs to be said that the point of these findings is not to highlight the flaws of other comic retailers, or to present their business in a bad light. I?m sure that they do their best to offer their customers merchandise at a price they feel is fair. The point is to tell you that the savings that you offer the consumer on a daily basis have not gone unnoticed. I realize that there are numerous costs included in preparing a book for sale; cataloging, salaries, transportation, inventory holding costs, profit margin, overhead, and a ton of other considerations that go into determining the price of a back issue. With all this in mind, I greatly appreciate your efforts to offer these books, regardless of their condition, at affordable prices. Lastly, I would like to take the time to thank all of the employees at your offices, and in your stores (especially Mel from your Hurst store and Jacinda who oversees your subscription service department). They have helped me on a number of occasions, whether it concerned finding a specific new comic or back issue, or accommodating my collecting needs while I was away at school, and therefore couldn't just walk into one of your stores to pick something up. I would also like to thank Buddy who, on one occasion, helped me with a specific problem. All of you, mentioned above or not, have helped make my comic collecting experience a very enjoyable one, and in doing so have created a customer for life. Keep up the good work, and thanks for not forgetting the most important ingredient in making a business successful; the customer.
— Richard R., Fort Worth, Texas

Buddy, Thank you very much. Not just for the correction, but for the promptness of your reply. At every opportunity, your operation has always demonstrated class and professionalism. That's why yours is the only web site I recommend if someone asks me to name a good place for buying back issues online. And I have used several in the past. You're the best in the business. Thanks again.
— Anthony P., San Mateo, CA

Dear Buddy, Your site is the greatest! I say it every time, but let me give you a little background...I've lived in a small town in California for 20+ years and as a young boy spent most of my hours digging my grubby little hands through the long boxes of comics at the only local comic shop. The chain-smoking shop owner would sit idly by with a look of "you gonna buy anything or just touch all of my comics?" Of course I would spend my weekly $3.00 allowance on an issue of my choice and spend my change on a game of Mortal Kombat and one cent Frooties (flavored Tootsie Rolls). These trips created my love for all things comics. As years went by I bought comics, comic cards and even pogs (hey it was a popular fad). Anyways, that comic shop came and went and it was four years before I saw another shop which was gone after only a year. Since then my only source for comics was the bent-up rack of comics at the grocery store which, like the local girls, was very limited and very out of shape. It was about ten years before I started collecting comics again. I started shopping on E-bay; nothing is wrong with E-bay but the grading of most of the sellers was very sketchy. I quickly got discouraged. Then one day I saw your ad in an older back-issue of a Marvel comic. I gave mycomicshop.com a try and was more than satisfied. I spend 50+ dollars every month trying to complete about a five page list of back-issues. And very other month I search through your "want" list to sell some of my extra issues. With the trade credit money I buy another month's worth of comics and the cycle continues. I've been shopping with you guys for three months and truly enjoy how easy it is to find what I'm looking for. I also enjoy the cheap prices, availability, and how tightly the comics are packaged (not to mention free shipping with a $50 purchase). I was so satisfied that I felt compelled to write you this long letter. Until comics are no longer printed make mine mycomicshop.com!!!
— Matt T., California City, CA

Your selection is succulently eclectic, your customer service is as efficient as it is affable, and your prices/sales simply can't be beat! I didn't think it was possible for me to enjoy comics more than I already do, and your shop makes that possible. Thank you so much. Three cheers for the people and staff who make Lone Star what it is, the best!
— Mary S., Stow, OH

Dear Buddy, Just wanted to say it was a pleasurable experience doing business once again with Lone Star Comics. The offer you made for my comics was more than I expected and I really appreciate it. The whole transaction of selling my comics was made easy by you folks at Lone Star Comics from beginning to end. Hope to do business again!
— Neil M., Charleston, WV

Dear Buddy, Thank you very much for decent offer and I accept. Look for another box and package for you to inspect next week. Thanks again! (21 sales to Webuycomics.com so far!)
— Daniel H., Detroit, MI

I am sending another group of assorted Marvel comics under Sell/Trade Option #1B (pre-1980 comics). This group of comics includes the following issues (seller listed 300 Silver Age issues). I previously shipped a batch of pre-1980 comics to you back in December and was very satisfied with the transaction. Thus, I went ahead and shipped these comics in 2 boxes out to you via UPS.
— Neil M., Charleston, WV

Buddy, Thanks for all your support. I have Spiderman 121 on my want list along with about 8 other titles. I'm down to filling the final holes in my collection, so no more big purchases, just one's and two's here and there until I get my collection complete. I want to thank you again for helping me get back my collection, making it better than it was before, and actually getting me excited about comics again. When I get back to the states I am looking at starting to buy new comics again, and allowing my son to buy a few titles (he's eight years old). When it comes right down to it, I looked at your competitor's web sites and prices and they just don't compete. You are the leader in the industry right now--your other competitors don't hold a candle to you. Hopefully, you son Conan will continue your legacy when you decide to hang up the business gloves and go into comic retirement. But I hope that day is a long way away. Till then, however, make mine Lone Star comics! Take care and thanks again, and a special thanks for sending comics to the troops over here. That's the best part of this deal hands down. Your friend and loyal customer.
— Kelly C., Hill AFB, UT

Buddy, Thanks for sending the online selling and trading instructions in reply to my email last week. Offering my comics for a combination of cash and trade has indeed been a very easy process so far!
— Kyle H., Dallas, TX

Buddy, Thanks for your offer on my comics. I'm glad to accept it. I think you were very generous in both your offer and your grading. I have a few more comics to sell and as soon as I get my list together, I'll contact you. Thanks again!
— Steve P., Alta, Iowa