Customer Feedback

If you would like to contact us, you can reach Lone Star Comics at customerservice@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Satisfied Shoppers

I've done business over the years with many companies. Both local shops and online. Your selection is incredible and your service is great. Your trading system makes it affordable for me to buy comics in a time when I couldn't if I had to pay cash. I thank you so much for being here and upholding all your upstanding business practices. Your search functions are better than many sites. Not only can I search to find my favorite character appearances, I can also search for my favorite artist/writer appearances (Jim Starlin). I can't say enough about how much I appreciate all the people that are involved in everything from the trades I submit to the orders I place to the superb condition in which I receive my orders. Every man and woman in your company is doing an excellent, and really above and beyond, job of making customers happy. I am most definitely one of those happy customers. Keep up the good work. And thank you, each individual member of Lone Star Comics, for contributing what you do to make this the best place to sell/trade/buy comics.
— Shawn B., Oklahoma City, OK

This is my first time visiting your website. I have found it to be a wonderful experience. Your site is extremely detailed and informative. It is the best site for comic book sales I have encountered on the web.
— Richard D., Pittsburgh, PA

I am writing this email to let you know, I recieved my book in the mail today...when I opened it I was speechless. The box that it came in was pristine, the book was packed between two pieces of cardboard for protection, and placed in a plastic sleeve along with the packing slip...I was sooo impressed, everything about your business is perfect, the book looked even better in person, the posted picture for the auction did not give it justice. I wish I could put more info in the feedback line so everyone can see how great I think you guys are, you are now officially my favorite place to shop for comics....I myself have an eBay store and dabble in collectibles, (comics, sportscards etc.) and I can only hope that people that buy from me think as highly of me as I do of your business, I know you guys are busy but hopefully you will find time to read this message, I just had to write...I don't think my positive feedback expressed how genuinely happy I was shopping with you, thanks again!
— EBay C., Garfield Heights, OH

Dear all at Lone Star Comics, I just wanted to let you know that I received my order this morning and I was left completely speechless when I opened it! In my long years of shopping over the internet, I have never, ever seen such careful and loving packing of a book. Your dedication to the best service clearly surpasses any other experience I have had with any other bookstore in the world. Down to your beautifully written letter, signed by the owner ( which could only be topped if the letter was printed with a hand-written font :) ), this experience sincerely took me back twenty years. I was a kid again! Finding you was just like discovering a little heart-warming bookstore hidden away in my town. Thank you so much for your love and your dedication to comics. It's so nice to see that there are people and companies that care about their products and customers. You have certainly won my heart.
— Michael T., Athens, Greece

Mycomicshop is great. I will only buy comics here and sell/trade here. You guys are right, you are better than eBay for buying/selling/trading comics.
— William B., Miami, FL

Hi Buddy, I've been a customer for a couple of years with Lone Star Comics and purchased hundreds (if not thousands) of comics with you over that time through both your subscription service and back issue catalogue. I've been idle over the past month, but it's not because I've jumped ship or stopped collecting comics. Rather, higher education has come calling so I've had to make some cutbacks. Unfortunately, one of the hardest cutbacks I've had to make is my comic collecting. Before Mycomicshop, I struggled with other subscription services that delivered my comic badly damaged. I also had a very hard time finding quality back issues. But Lone Star Comics changed all that. I'd just like to commend you and your entire staff on the excellent job they've done. Your service is among the best I've received with anybody and hopefully you're wonderful site (and stores) will remain active for years to come. So thank you, and hopefully, after life has settled down a little, I'll be able resume my patronage.
— Brandon W., Fort St. John, British Columbia, Canada

I can't tell you how great it is to find these and then pick them up at your Arlington store. I really appreciate the scans and grading! I have been out of comics for several years but you make it easy to get some great stories and issues. I love your sales and deal (unlike pricing elsewhere that I have found to be very inflated). Thank you. I also wanted to say thank you for how carefully packed my comics are, even though just coming to your nearby store where I pick up. It means a lot and makes me keep coming back. Thanks to Buddy, Judy, and everybody, and especially to Beth.
— Joe G., Arlington, TX

Hey Buddy, A quick note of praise... Recently, I thought I'd check one of your Distinguished Competition's sites to see if they had some of the books on my wish list in stock. The comics were available (in theory) from this other site, so I thought I'd try to place an order. TRY ended up being the operative word! Man, their site and entire store mechanism was a big time disappointment! It was so buggy (and non-user friendly) that I gave up after five minutes. Lone Star and mycomicshop.com all the way! PS: I've started entering a few items in the new buy/trade system. It's great! Can't wait to send you my first group of trade comics.
— John P., West Boothbay Harbor, ME

Galactus-proof Packaging, Silver Surfer-speed Shipping, Ant Man-size prices! A Distinguished Web-Site That Practices Above-Average Customer Transactions!
— Terry I., Cloquet, MN

I can't believe how GIGANTIC your company's selection is! I've tried everywhere, including e-Bay, to try and find some of the items which mycomicshop.com has in ample supply. Plus, your site is easy to navigate AND has a responsive and helpful customer service staff. You guys really are the best! Thanks for everything.
— Ryan H., Anacortes, WA

Quite honestly, this is the best comics related buying/selling internet site ever created! Buddy and his staff are to be commended for developing the most efficient way to fill holes in your collection and trade/sell issues no longer desired. Every word detailed in the stated terms and conditions are followed to the letter! I will continue to frequent Lone Star Comics often! (In addition to ordering from our web store, George has sold seven comic lots to us for a total of $4,505.76)
— George M., Frederick, MD

Great prices. I started out intending to make a similar order with your competitors. You had more, for less money, and free shipping on top of that. I won't make the mistake of going anywhere else first next time!
— Jason F., Portland, OR

Fast shipping, great packaging, unbeatable prices! Your web site is remarkably easy to use! I don't even go to my comic store anymore! A big thank you to everybody involved!
— Terry I., Cloquet, MN

Your prices are the best I've found anywhere, your grading is excellent, your packing is tight, your delivery times outstrip any other supplier I've used, and that includes ones located thousands of miles closer to where I live, your office systems are user-friendly and efficient, and your website is the most informative and easy to use of any online supplier I've found. In short, if there's a better comic book supplier out there, I've yet to find them.
— Philip S., Devizes, United Kingdom

I just received my first shipment from Lone Star Comics. What can I say but that you guys run a brilliant store! Your website is the most user-friendly I have come across. From searching through your vast stock to completing an order, everything is simply laid out and effective to use. Packaging is another strength. My shipment came half way across the world secure and undamaged. You guys could teach Amazon a thing or two. Finally, your customer service is brilliant. For example, two of the items shipped had defects and Beth, who I e-mailed with questions, was quick to respond, courteous and extremely helpful. The situation was rectified quickly and beyond my expectations. I didn?t realize customer service still existed--it is something of a rarity these days. I will definitely shop from your store again.
— Leon G., Adelaide, Australia

This is a remarkable buisness! I cannot stop ordering from your site! My childhood is all flashing back to me every time I see the Swam Thing comics or Hulk, and then I can actually buy them and relive those great memories I had as a young boy reading comics with his dad. Thanks for running a site with the best prices EVER! I cannot believe the prices no matter how many times I order. They are beyond exceptional! One day when I have children they will inherit the fantastic titles I bought from your MARVELous site!
— Austin B., Springville, NY

Asher, Thanks so much for your assistance. Your quick handling of my problem reminds me of why I've been buying from Buddy for years. My very first mail order purchase was from him thru RBCC (Rocket Blast and Comic Collector) about 40 years ago when I was about eight years old. Thanks again.
— Carl B., Evergreen Park, IL

Buddy, I just wanted to thank you for contacting me directly. I am inclined to think that the percentage of business owners/businesses that actually respond to their customers is in the minority, so I very much appreciate the fact that not only did you respond, but that you obviously spent time considering my letter and responding to it. I would like it to be known that your website is outstanding, and is a primary reason I am active in reading and collecting comic books again. It's very convenient for me to look up any comic I can think of, get a picture and some background on it, and know that I have a price up front, and that it is a fair one. While I appreciate traditional comic book stores, I no longer frequent them as I get better pricing, service, and availability through you. I certainly understand the situation regarding the increase in gas prices, and how they have an affect on everything - I travel throughout New Jersey for work, and my reimbursements through work don't even cover the gasoline anymore. Thank you for respecting my opinion on the shipping changes, and thank you for really caring about your customers.
— Garry D., Colonia, NJ

Your selection is succulently eclectic, your customer service is as efficient as it is affable, and your prices/sales simply can't be beat! I didn't think it was possible for me to enjoy comics more than I already do, and your shop makes that possible. Thank you so much. Three cheers for the people and staff who make Lone Star what it is, the best!
— Mary S., Stow, OH

Buddy, Thanks for all your support. I have Spiderman 121 on my want list along with about 8 other titles. I'm down to filling the final holes in my collection, so no more big purchases, just one's and two's here and there until I get my collection complete. I want to thank you again for helping me get back my collection, making it better than it was before, and actually getting me excited about comics again. When I get back to the states I am looking at starting to buy new comics again, and allowing my son to buy a few titles (he's eight years old). When it comes right down to it, I looked at your competitor's web sites and prices and they just don't compete. You are the leader in the industry right now--your other competitors don't hold a candle to you. Hopefully, you son Conan will continue your legacy when you decide to hang up the business gloves and go into comic retirement. But I hope that day is a long way away. Till then, however, make mine Lone Star comics! Take care and thanks again, and a special thanks for sending comics to the troops over here. That's the best part of this deal hands down. Your friend and loyal customer.
— Kelly C., Hill AFB, UT

I would like to go on record as sayinig that you guys are the best comic book store I have ever found in my 20+ years of collecting! No hassles, no problems, good back issues sale prices, excellent customer service, and now I find out: A great trade program as well. You can bet if I lived near enough to commute to your store, I would be there every Wednesday. As it is, your subservice plan is excellent. Well done, friends.
— Graham G., Lawrenceville, GA

Because of all the Super Hero movies that have been out over the last few years, I was prompted to pick up a few of the newer comics while at the grocery store. It had been 16 years since I last looked at a comic book and I was really shocked to see how much things have changed in that time. It really made me long for my old childhood collection again and how great it would be to be able to go back and reread them. I decided I wanted to collect them all again. I did an online search just to see what was out there as well as looking on E-bay. I found a few places that sold back issues online including your company. After doing some research, I found E-bay to be too expensive and untrustworthy. I also found that only two companies stood out from the rest?yours and one other. I decided to test you both by placing an order with each. Even though I placed an order with your competitor first, I got your order a day before getting the other one. In a price comparison it was no contest. Your prices were so much better even when I used a discount code on the other site, and didn?t use one on your site. At that point I knew I had found the place from where I would rebuild my comic book collection. Your selection, price and service are just too good to go anywhere else. I also found that your grading was better than your competition?s. I also like the fact that a lot of your ?Near Mint? appeared ?Mint.? And your ?Very Fine? appeared ?Near Mint.?
— Eric M., Fort Walton Beach, FL

HI Buddy, I LOVE your sight - it contains a wealth of information and is so easy to access. Thanks for everything. Mycomicshop.com has been and will continue to be the ONLY place I want to buy and trade from/with on the internet. Take care and congratulations to the U of Texas and to the Texans who will get the incredible Reggie Bush.
— Jordan N., San Carlos, CA

Great site, and your stores are amazing. The people are friendly and always willing to help out. Keep up the amazing job.
— Paul S., LSC, TX

Lone Star is the greatest.
— Craig Y., Mahopac, NY

Searching comics through your database is very easy and pleasant. Don't change anything!
— Thomas R., Rocquencourt, France

Thank you for all the great comics over the years and terrific customer service.
— Lou R., Tampa, FL

Your shop has been excellent to me in the past, and I know I can always count on the best selection of comics online and customer service far and above other online stores!
— Murray R., Brooklyn, Ontario, Canada

Fantastic store. Items always delivered in great condition.
— Steven K., London, United Kingdom

I keep coming back because of these great prices.
— Pamela B., Roswell, NM

I was very happy with my last order, and that is why I'm returning as a customer. Thank you.
— Walter W., Fort Mill, SC

A great online service.
— Jon C., Colorado Springs, CO

Your ordering process is much better than your competition, and your prices are much better, too.
— Dean G., Gaithersburg, MD

Your site is very easy to navigate. Simple key words take me where I want to go, unlike some sites where you have to be very specific.
— Brett W., Champaign, IL

Very pleased with your site. I was able to find everything that I wanted.
— Tim K., Canton, MI

My order arrived in fine shape. Happy to do business with you again.
— Unforgiven N., Ballston Spa, NY

Don't change a thing.
— Benjamin S., Indianapolis, IN

Great prices and easy to use.
— Sebastian K., North Hollywood, CA

You've never disappointed me. Keep up the good work!
— Johan S., Karlskrona, Sweden

Thank you for the excellent packing and service.
— Shay H., Waratah West, Australia

A really simple way to shop with reasonable international shipping charges.
— Sherene M., Penrith, Australia

Sweet comic selection and best prices on any comic site.
— Lee S., Louisville, KY

Very clean site. Easy to navigate. I appreciate that.
— Mike W., Milwaukee, WI

Thank you for all that you do.
— Jordan N., San Carlos, CA

Order was in superb condition. Very well packaged. Prices are amazingly affordable.
— Arne A., Bellows Falls, VT

Thanks for the work you're doing. This website is just the best in the world for comic books!
— Yohann G., REIMS, France

I will definitely be shopping here again.
— Victor P., Brooklyn, NY

Mycomicshop.com is awesome. Thank you for the great service.
— Craig G., Depauw, IN

Originally I was disappointed that I could not browse through boxes of back issue comics at the store. When I saw how easy it was to use the website I was sold. I have a much larger selection to pick from and they can be delivered to the store that is 2 blocks from my house.
— Bill S., LSC, TX

I will come back again and again for a selection like this at these prices. Best packing in the business.
— Jake D., Midland, TX