Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

Thanks as always for the great service & selection of books!
— Sean W., Somerset, MA

Thank you - always appreciate your customer service, packing, and selection!
— Christopher F., Pittsfield, MA

Thank you for all your assistance with this order and for having a great selection of books!
— Doug P., Turnersville, NJ

Great auctions and all around service. Thanks!
— Duston M., Centreville, VA

Just wanted to take a beat and comment on how amazing this site is! The team behind the online ordering, packaging, all of it, are simply the most professional I have dealt with! Books come in undamaged and on time! Harder to find books are graded so accurately and the pricing is absolutely the best. My comic book collecting journey has been fun due in part of MyComicShop!
— Omar C., Amarillo, TX

Excellent service and excellent product packing!
— Eric H., Willoughby, OH

Thanks for all the support. Best online comic book store in the world!
— Thanuja S., Indianapolis, IN

I have been a steady customer of MyComicShop for probably at least eight years now, and that is because I appreciate your quality merchandise and service very much.
— John F., Rutherford, NJ

I can't say enough good things about this site...great selection, fair prices, and excellent support staff...keep up the good work team!!
— Dardo S., East Rockaway, NY

Thanks for the speedy customer service! This is my first order and I have to thank Skyler for assisting me!
— Chandler S., Great mills, MD

Service is amazing as always :)
— Jhon B., Tracy, CA

Thanks for the great service!
— James S., Boyd, TX

This is my first time ordering from MyComicShop. I was recommended by my friend, who had high regards towards your service and collection. Just wanted to say thank you!
— Amrik S., East Elmhurst, NY

Thank you for EXCELLENT customer service!
— Cyrus T., Houston, TX

If you’re looking to purchase, or sell, comic books online, look no further than MyComicShop.com. Forget sellers on eBay, or other venues, who are probably charging inflated prices, and who might have multiple copies of a particular issue, but display only a photograph of the best copy they’ve got. If it’s old comics you’re looking for, their prices are extremely reasonable, and their grading of comic books is impeccable. If you’ve got a stash of comics you want to sell, they have an online “Want List” of comic books they’re interested in purchasing; and they go out their way to determine whether what you have is what they’re looking for, and whether they can offer you a fair price for them. They will e-mail or call you personally to try to work out the transaction. If you’re looking to buy, their inventory is so vast, I doubt there’s something in there I might want that they don’t have – or maybe could help me find.
— Mark L., Coventry, CT

Just to let you know, I had a special situation with my order, and both James and Taryn went out of their way to accommodate me and help handle the situation!! Bravo to the staff!!!
— Keith N., Englewood, CO

Thank you for the great service as always, and happy holidays! :)
— Sean W., Somerset, MA

I appreciate greatly the quality and prompt service- There's never been a mistake in any of my orders, and I'd recommend MyComicShop to anyone interested in buying comic books! Thank you!
— Cedric E., Tatum, TX

I use your shop every year for my son's Christmas and Birthday gifts - and I never have any problems! Excellent website, selection, and service. So great in this crazy world!!
— Barbara B., Stanhope, NJ

Thank you for your services & excellent packaging!
— Cyrus T., Houston, TX

Thanks as always for the great selection & service :)
— Sean W., Somerset, MA

The books have arrived, and I am so impressed with the books, the delivery, packaging and service, thank you! I'm new to My Comic Shop, more orders coming!
— Martin M., Perth, Australia

Hello. My first time selling to you! I’ve bought a lot of comics from you over the years. Always with on-time responses from you with comics received usually within a week of purchase. Good service always. Thanks
— Robert H., Auburn, CA

The packaging was fantastic, and this is one of the many reasons I buy from MyComicShop. Customer Service is also huge as well!
— Reg G., BARRIE, Canada

I need some new books for my literature class next year, so where else would I go for Classics Illustrated Comics? Great service, secure packaging, terrific prices, huge range and prompt delivery!
— Tony S., Ballarat, Australia

Still the best site on the internet, and a great thank you to James in Customer Service!
— Patrick M., Medford, NY

Thank you! I greatly appreciate your customer service. That’s why I get all my new stuff and a good bit of my back issues from you guys. I’ve collected for over 40 years, and your subscription service has been the best and most reliable I’ve found!
— Jeffrey S., Jacksonville, FL

Thank you again for always having an excellent selection, service and pricing!
— Phillip B., Vacaville, CA

I made a mistake last Friday with one of my orders, so I called MyComicShop. The gentleman on the phone was awesome and very helpful in reorganizing my orders so I could combine everything (as they are being shipped to Canada). Once again, MyComicShop has gone above my expectations! Thank you!
— Reg G., Barrie, Canada

Still the best online comic store out there. Honest, hardworking and the best service!!! I thank you all!
— Robert B., Wellington, ME

Thank you for excellent customer service & excellent packaging!
— Cyrus T., Houston, TX

I wish I knew MyComicShop was a local business years ago. Between Preorders, Original Art, and auction purchases, I've only experienced A+ customer service. Finding that in businesses today can be rare, and as a customer, I really appreciate it!
— James T., Arlington, TX

Thank you for letting me know that the comic I wanted was coming out. I can ALWAYS count on MyComicShop to reply to questions so quickly and efficiently. I LOVE, LOVE, LOVE MyComicShop.
— Patricia J., Bellevue, NE

Excellent customer service!
— Albert C., Plano, TX

Buddy, I decided about a year ago to sell the collection I had amassed since my youth. This, of course, was a decision that was made with some trepidation. Having been a record dealer for almost 40 years, I knew the ins and outs of trying to sell collections.Because of this, I contacted 3 different “reputable” dealers and told them the situation. I was looking for three different blind bids and barring some kind of absurd offers, the top bid would get the collection. Every dealer knew this from the outset. I caught the first dealer trying to put my X-Men #1 in his man-bag so that guy was escorted from the building. The second guy creeped me out more than the first. He went through all 11,000 comics twice in 45 minutes, asked me if I was impressed with how fast he was able to go through that many comics, and then asked to just buy the high-end books. When this didn’t work, he called his boss “to get me the best offer right now so we could just end negotiations”. He then came in with a low-ball offer that was never going to fly. The final person to look at the collection was Phil Harding (for your company). Phil spent about 8 hours going through everything, using your software and if he was stumped, calling your people to get clarification. He offered me various options as to how I could handle things and, as you know, we landed on cash for the bulk of the collection and consignment for 20 of the rarer books. Phil returned the following week with a cashier's check, truck and his trusty LDS sidekick, David, and were loaded up and gone in a couple of hours. I gotta say, the reason the whole thing went forward was Phil. He just came off as a sweet, honest guy who loved comics. You wouldn’t think that would matter when you’re essentially jumping off a train you’ve been on your entire life, but somehow it did. He was incredibly prescient and thorough about what was going to happen and why. I was able to know what was going on with the books at all times. So, no, as I’m sure you’re aware, not all comic dealers are the same. And comic people make as strange a bedfellow as record people, so you wouldn’t think any of the process would be considered “pleasant,” but my dealing with your company couldn’t be described as anything else. That’s it. Rant over. Feel free to use any or no part of this in a testimonial as you see fit. Thanks for everything.
— Kenneth N., , CA

Thank you for always providing excellent customer service!
— Cyrus T., Houston, TX

I have said it before and I will say it again. You guys have the best website for comics, and customer service is excellent!!
— Ryan C., Loves Park, IL

Thank you for giving the comics community a much needed/valued resource to come back to again and again for quality products and superior customer service!
— Daniel E., Houston, TX

As always, I appreciate you all! Top notch customer service every time!
— Michael T., Bristol, IN

I wanted to let you know that I was very happy to see Anomaly HC in stock, with artwork that comes to life with a UAR app. and even happier to get the best packing and shipping ever!!  I requested Priority USPS mail, and the book was sealed with a plastic bag, taped, and in a good-size box with white packing balls and labeled FRAGILE. The quality packing kept the book safe, dry, and dent-free! It was delivered on Monday, August 5, during Hurricane Debby, through heavy rain and high winds. The outer box had some light raindrops on it, but not much, and I am grateful to the USPS driver who handled it with care during the hurricane.  I'm so glad that MyComicShop doesn't sacrifice quality over quantity, as Customer Service took time to contact me about a comment I made to be sure everything was correct. Everything worked out great! MyComicShop's team is the best of the best, and so is the great quality of the comics with the best prices and discounts!! I found a gem in the dollar bin sale: Shifter HC, Anomaly, 224 pages!! I can't believe there are still 2 HC in stock, near mint, at only $7. Thank you very much!
— Richard M., Orange Park, FL

I want to give a shout-out to the preorder/subscription department. You guys are the best. Always answering my questions and helping me out when I think I may have goofed on a subscription. I just love, love, love MyComicShop. You are my go-to for finding missing issues and getting new issues, and you pack them so well when I receive them. Keep up the great work that you do. Have a great rest of the summer.
— Patricia J., Bellevue, NE

Thank you for the amazing customer service so far. I look forward to ordering more from you.
— Pavel R., Port Moody, Canada

Thank you, as always, for your excellent service and amazing website!
— Jim F., Niskayuna, NY

Thanks! You guys are the best! Excellent website and superb service!
— Ryan C., Loves Park, IL

Thank you for the awesome selection and great service!
— Sylvain B., Terrebonne, Canada

You guys are awesome! Your customer support helped clear up some inquiries I had about shipping. Thanks!!
— William N., Harrison, ME

I appreciate the great customer service! Accurate grading! Wonderful selection of back issue comics!
— Marco V., Saint Clair Shores, MI

I loved the order I received from you guys before and will be buying many more. Thank you for the service and quick delivery!
— L M., Salisbury, NC

Always a great selection, great inventory, awesome service, and secure packaging!
— Alfredo A., Knoxville, TN

Your service and selection is always fantastic! Thank you so much!
— Matthew G., Mifflinburg, PA