Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

Hello. My first time selling to you! I’ve bought a lot of comics from you over the years. Always with on-time responses from you with comics received usually within a week of purchase. Good service always. Thanks
— Robert H., Auburn, CA

The packaging was fantastic, and this is one of the many reasons I buy from MyComicShop. Customer Service is also huge as well!
— Reg G., BARRIE, Canada

I need some new books for my literature class next year, so where else would I go for Classics Illustrated Comics? Great service, secure packaging, terrific prices, huge range and prompt delivery!
— Tony S., Ballarat, Australia

Still the best site on the internet, and a great thank you to James in Customer Service!
— Patrick M., Medford, NY

Thank you! I greatly appreciate your customer service. That’s why I get all my new stuff and a good bit of my back issues from you guys. I’ve collected for over 40 years, and your subscription service has been the best and most reliable I’ve found!
— Jeffrey S., Jacksonville, FL

Thank you again for always having an excellent selection, service and pricing!
— Phillip B., Vacaville, CA

I made a mistake last Friday with one of my orders, so I called MyComicShop. The gentleman on the phone was awesome and very helpful in reorganizing my orders so I could combine everything (as they are being shipped to Canada). Once again, MyComicShop has gone above my expectations! Thank you!
— Reg G., Barrie, Canada

Still the best online comic store out there. Honest, hardworking and the best service!!! I thank you all!
— Robert B., Wellington, ME

Thank you for excellent customer service & excellent packaging!
— Cyrus T., Houston, TX

I wish I knew MyComicShop was a local business years ago. Between Preorders, Original Art, and auction purchases, I've only experienced A+ customer service. Finding that in businesses today can be rare, and as a customer, I really appreciate it!
— James T., Arlington, TX

Thank you for letting me know that the comic I wanted was coming out. I can ALWAYS count on MyComicShop to reply to questions so quickly and efficiently. I LOVE, LOVE, LOVE MyComicShop.
— Patricia J., Bellevue, NE

Excellent customer service!
— Albert C., Plano, TX

Buddy, I decided about a year ago to sell the collection I had amassed since my youth. This, of course, was a decision that was made with some trepidation. Having been a record dealer for almost 40 years, I knew the ins and outs of trying to sell collections.Because of this, I contacted 3 different “reputable” dealers and told them the situation. I was looking for three different blind bids and barring some kind of absurd offers, the top bid would get the collection. Every dealer knew this from the outset. I caught the first dealer trying to put my X-Men #1 in his man-bag so that guy was escorted from the building. The second guy creeped me out more than the first. He went through all 11,000 comics twice in 45 minutes, asked me if I was impressed with how fast he was able to go through that many comics, and then asked to just buy the high-end books. When this didn’t work, he called his boss “to get me the best offer right now so we could just end negotiations”. He then came in with a low-ball offer that was never going to fly. The final person to look at the collection was Phil Harding (for your company). Phil spent about 8 hours going through everything, using your software and if he was stumped, calling your people to get clarification. He offered me various options as to how I could handle things and, as you know, we landed on cash for the bulk of the collection and consignment for 20 of the rarer books. Phil returned the following week with a cashier's check, truck and his trusty LDS sidekick, David, and were loaded up and gone in a couple of hours. I gotta say, the reason the whole thing went forward was Phil. He just came off as a sweet, honest guy who loved comics. You wouldn’t think that would matter when you’re essentially jumping off a train you’ve been on your entire life, but somehow it did. He was incredibly prescient and thorough about what was going to happen and why. I was able to know what was going on with the books at all times. So, no, as I’m sure you’re aware, not all comic dealers are the same. And comic people make as strange a bedfellow as record people, so you wouldn’t think any of the process would be considered “pleasant,” but my dealing with your company couldn’t be described as anything else. That’s it. Rant over. Feel free to use any or no part of this in a testimonial as you see fit. Thanks for everything.
— Kenneth N., , CA

Thank you for always providing excellent customer service!
— Cyrus T., Houston, TX

I have said it before and I will say it again. You guys have the best website for comics, and customer service is excellent!!
— Ryan C., Loves Park, IL

Thank you for giving the comics community a much needed/valued resource to come back to again and again for quality products and superior customer service!
— Daniel E., Houston, TX

As always, I appreciate you all! Top notch customer service every time!
— Michael T., Bristol, IN

I wanted to let you know that I was very happy to see Anomaly HC in stock, with artwork that comes to life with a UAR app. and even happier to get the best packing and shipping ever!!  I requested Priority USPS mail, and the book was sealed with a plastic bag, taped, and in a good-size box with white packing balls and labeled FRAGILE. The quality packing kept the book safe, dry, and dent-free! It was delivered on Monday, August 5, during Hurricane Debby, through heavy rain and high winds. The outer box had some light raindrops on it, but not much, and I am grateful to the USPS driver who handled it with care during the hurricane.  I'm so glad that MyComicShop doesn't sacrifice quality over quantity, as Customer Service took time to contact me about a comment I made to be sure everything was correct. Everything worked out great! MyComicShop's team is the best of the best, and so is the great quality of the comics with the best prices and discounts!! I found a gem in the dollar bin sale: Shifter HC, Anomaly, 224 pages!! I can't believe there are still 2 HC in stock, near mint, at only $7. Thank you very much!
— Richard M., Orange Park, FL

I want to give a shout-out to the preorder/subscription department. You guys are the best. Always answering my questions and helping me out when I think I may have goofed on a subscription. I just love, love, love MyComicShop. You are my go-to for finding missing issues and getting new issues, and you pack them so well when I receive them. Keep up the great work that you do. Have a great rest of the summer.
— Patricia J., Bellevue, NE

Thank you for the amazing customer service so far. I look forward to ordering more from you.
— Pavel R., Port Moody, Canada

Thank you, as always, for your excellent service and amazing website!
— Jim F., Niskayuna, NY

Thanks! You guys are the best! Excellent website and superb service!
— Ryan C., Loves Park, IL

Thank you for the awesome selection and great service!
— Sylvain B., Terrebonne, Canada

You guys are awesome! Your customer support helped clear up some inquiries I had about shipping. Thanks!!
— William N., Harrison, ME

I appreciate the great customer service! Accurate grading! Wonderful selection of back issue comics!
— Marco V., Saint Clair Shores, MI

I loved the order I received from you guys before and will be buying many more. Thank you for the service and quick delivery!
— L M., Salisbury, NC

Always a great selection, great inventory, awesome service, and secure packaging!
— Alfredo A., Knoxville, TN

Your service and selection is always fantastic! Thank you so much!
— Matthew G., Mifflinburg, PA

Thank you MyComic Shop for keeping me aware when a subscription order is no longer available by the publisher. You all are on top of your game! Love, love, love this shop!
— Patricia J., Bellevue, NE

Had a phone interaction with a member of your staff. I had a question regarding GI Joe 307 and the delay from Image. He quickly and efficiently was able to get me the answer I needed and was extremely courteous throughout the call. Great service is always appreciated!
— Ramon C., Aledo, TX

Thank you for the great selection, service, and deals!
— Wah W., Houston, TX

I want to say "Thank You" for reprocessing my order and sending it out fast after it got lost in the mail. The customer service representative on the phone was very courteous and answered all the questions I had concerning the process.
— James B., Newark, CA

Thanks for always having a great selection along with great service.
— Phillip B., Vacaville, CA

I have been a loyal customer for many years and just wanted to take this time to thank you for the great customer service. Your web site is the perfect place to acquire back issues. It is much appreciated. Thanks again.
— James P., Dover, NH

You guys are first-rate! I love the selection and prompt service! Merci beaucoup!
— Albert C., Plano, TX

Thank you for the great selection and the great service!
— Sylvain B., Terrebonne, Canada

Not that long ago, I had a problem with one of my preorder items, and the response was corrected quickly. (I received the incorrect cover, and you immediately sent me the right one.). I just wanted to thank you for the customer support you provide. There are a lot of other comic shops that will just shrug their shoulders and not fix any issues. I'm happy to be a customer of yours and appreciate your work.
— Chase B., Huntsville, TX

I just wanted to say thank you for the recent extra work you did for me and the help and professionalism with our communications. You really have the best preorder service on the internet, and I just wanted to let you all know that your hard work and dedication in making sure even nitpickers like me get our comics are very appreciated by this long-time customer. Please keep up the great work and enjoy your weekend.
— John E., Ellisville, MS

Thank you for the great service and comics selection!
— Sylvain B., Terrebonne, Canada

Every time I order from your site I always receive what I ordered quickly and packaged well. This is my favorite place to buy single back issues. I appreciate your employees and will continue to order when I can. Thanks!
— Randall B., ERWIN, TN

As the years go by as a subscriber, it is amazing that I have never been disappointed in the superb customer service that is Lone Star's alone. Why go anywhere else ?
— Howard D., Saint Cloud, FL

Thank you, all! I appreciate your quick service and response times. You are quickly becoming my #1 place to order online.
— Michael K., Ann Arbor, MI

Great selection and service! Thank You!
— Andy P., Jefferson City, MO

MyComicShop has superior customer service on any level you can imagine. It is absolutely the best place for all your comic needs.
— Howard D., Saint Cloud, FL

I just want to say a big "thank you" to your subscription team. I have subscriptions mailed monthly, and I had a piggyback that I had thought would have been mailed with my upcoming subscription, but it turned out I would have had to wait until a later shipment, but you worked it out so I could get my piggyback sooner. I really like MyComicShop; they do all they can to satisfy the customer. I have been with MyComicShop for quite awhile and continue to be pleased. I was able to find missing comics, and now that I have joined the subscription "club," I have been so appreciative. Keep up the great work, MyComicShop, and thank you again.
— Patricia J., Bellevue, NE

I just want to give a shout out to whoever y'all have working customer support on social media. I don't know if it's a whole team or just one person, but my interactions with the mycomicshop.com Twitter account have been nothing but immensely pleasant, helpful, and rewarding.
— Josh C., Cullman, AL

Thank you for always having a great selection and prices, along with a great staff!
— Phillip B., Vacaville, CA

I really want to give kudos to the preorders and subscriptions team for being great at answering my questions and helping to explain preorders and subscriptions. I have such a long list that I am trying to make sure to stay on top of it, but at times I don't understand how it really functions. But I am getting the hang of it slowly but surely. Anyway, Lone Star Comics has been great at helping me complete my past collections. I have been collecting and loving horror comics since I was little, and still to this day, I enjoy them. Thanks, Lone Star, for all your great customer service and for mailing comics in great condition. Have a super day.
— Patricia J., Bellevue, NE

What a great way to start 2024... accurately pulled titles, helpful and friendly customer service, bank vault packaging, and ultra-speedy service. My hats off to Lone Star Comics!!
— Howard D., Saint Cloud, FL

I just received my book today, which was delivered lightning fast and was packaged impeccably as usual. I just wanted to acknowledge and send you a sincere thank you for your outstanding customer service. Whenever I am in the market for big books, you are the first website I visit and purchase from. Thank you again, and may you have a blessed and prosperous new year!
— Martin P., Winnetka, CA