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Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection


Our Service

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You guys are great! Thank you for all your help. It's nice to find a place online that have people that care about customers.
— Johnathan L., Somis, CA

I've ordered from your site several times, and have always gotten my order promptly, and in the exact shape described.
— Mike M., Selbyville, DE

The service and range is great.
— Ross M., Springwood, Australia

Amazing Service!
— Bryan D., Bethpage, NY

I've been very impressed with your service to date.
— Guy S., Seaham, United Kingdom

Thanks Buddy, I?ll get my newest trade to your office this week. And since I have a direct connection to you, let me say what an awesome business you are running.  I have visited three of your stores (Dallas, Irving, Plano) and used your website for orders and trades. You definitely know what you?re doing. I am impressed with the customer service at each store I have visited. So many times with retail chains the service is good at one store and not another. The people working at the stores are always super nice and helpful no matter how busy they are. Of course Dallas is my primary store and Joe and Brian are great. One of the best parts of buying comics is going to the Dallas store each week. Every website order I have completed (and that?s a bunch!) has been completed quickly and accurately and the quality of the comics are always great. The website is easy to use and well organized. And now that I have completed a couple of trades, I have come full circle with my comic books. The trades have been easy with excellent communication. You?re doing a great job with a great business. I feel lucky that there is a retailer like Lone Star in the Dallas area. I?m not sure if I would be spending as much on comics as I have if you weren?t here in the area. I wish everywhere I shopped did as good of a job with customer service as you do. 
— Suzanne K., Dallas, TX

Hi Buddy! Listen to me exhale a deep sigh of relief when I tell you that the Post Office delivered today an insurance check to cover my comics that they lost and damaged. As I said in my last mail to you, I happily accept the offer you made for the comics that reached you. And may I say again, what a pleasure it was to work with you through this very trying experience. You and your team were the utmost professionals in dealing with this issue, and I especially appreciated the frequent emails to keep me abreast of what was happening. If there's any thing I can do for you in the future, please let me know.
— Mike B., Durham, NC

Hi Buddy, Thanks again for the very appreciated response you gave me. I think very highly of your site and your business, so it means a lot to me that you took the time to respond to my comments. 
— Tommy M., High Point, NC

The offer above sounds great. Thank you for taking the time to talk to me on the phone and making this transaction very personal. I will send you more of my collection within the next few months and I will definitely keep an eye on your web site for updates. 
— Charles C., Winter Garden, FL

You do an excellent job! I've bought and sold comics on mycomicshop.com and have been pleased every time. The selection is great and the service is fast.
— Richard H., Apple Valley, MN

Great! I'll accept your offer. I decided to take cash. Thank you so much for providing a wonderful service. I have had the pleasure of buying comics from your website before, and I have only had good experiences. Also thank you for having such prompt and helpful communication. If anything lacks from the online comic market, it is adequate communication. Thank you so much. I also look forward to doing business with you in the future both as a buyer and as a seller.
— Fred L., Tacoma, WA

Just wanted to say thanks for your prompt response and thanks for the generous offer on my comics. You have always treated me right and I truly appreciate it.
— Tim H., Lewisville, TX

Buddy, Once again I would to thank you for the pleasure it was doing business with you and Lone Star Comics. Through the whole process, everyone was friendly and treated me like I was the best customer you have. When I approached you to sell part of my collection, I was skeptical about getting a fair price after talking with other stores. Not only was your offer fair, it exceeded my expectations. You actually explained ways I could make more money using your online wish list which is unheard of with other businesses. I would highly recommend you to any of my friends for their comic needs.
— John Wimmer C., TX,

I like that if something comes in from the want list, you let people know and they can order it. That is very good customer service.
— Luke L., APO, AE

I love your service, prices and comics!
— Jeff M., Pittsburgh, PA

Once again I am ordering from what is quite possibly the BEST comicbook shop online. Thank you for the great service and selection.
— Kenneth L., Indianapolis, IN

Lone Star Comics has provided me with my most pleasant and fulfilling online buying experiences up to date. The company truly knows how to take care of its customers, and treats every order with the utmost attentiveness. Lone Star is the ONLY online store I have ever used, and will continue to use exclusively for my comics and hobby purchases. I know that I will always receive my order in a timely fashion, and with great care given to the condition my order is shipped out and received.
— Chris M., Congers, NY

Excellent service to date! Thanks for the superior care you guys take.
— Steve W., Lubbock, TX

Thank you again for the great service. Here in Kuwait, I cannot get the comics from the store like I can in the States. Thanks for shipping to me.
— Luke L., APO, AE

I love your site. Every time I order it gets to me quick and in great condition. I only order from you and will continue to do so.
— Nicholas B., Cocoa, FL

I have received my order. Just to let you know, I am once again impressed with your services. The books are always well protected and well packaged, and the grading is spot on. There are some other "big" dealers out there who could learn from you.
— Quinton C., Salem, OR

Buddy, I accept your offer. I do appreciate the time taken to review the comics. Your offer is higher than what I would receive elsewhere. Your grading is fair and accurate. I have had great experiences buying comics from your site and now I can say the same about selling my comics.
— Richard H., Apple Valley, MN

Dear Buddy, Once again, thank you for an outstanding service.
— Mohamed R., Giza, Egypt

The check arrived yesterday. Thanks for the very prompt service and fair pricing. I have already recommended you to a friend.
— Dick B., San Antonio, TX

The offer for my comic books is acceptable. I'm thrilled to be doing business with you and will be sending another box probably this Saturday. I understand all the items you mentioned in your offer, such as condition, availability, etc. as to the offer itself. I know enough about grading in general to have a decent idea of what to expect from you for my books when I send them. Of course, these are some of "my babies", so from a purely sentimental standpoint, no offer is high enough (HA HA HA!). Thanks again for doing business with me!
— Jonathan D. N., Crestwood, KY

Thanks for the patience and help. I am going to go through the titles I have remaining soon and will also put my brother in touch with you. Take care.
— Billy F., Garland, TX

Thank you for assisting me with the grading process. I try to follow the grading guide as best my experience allows. However, I am novice at best in my ability to properly grade comics.
— Jason A., Lewisville, TX

Thanks for all the info Buddy!! And thank you for doing business with me.
— Andrew R., Middletown, NY

Buddy, thank you! You made selling my comics easy! And I really appreciate your quick payment. If you ever need a reference to give someone who is going to deal with you, have them contact me!
— George S., Saint Joseph, MI

I received my payment today and I just wanted to thank you guys at Lone Star Comics for the great service you've provided for me in the past and recently with the trade of my comics.
— Hans C., Waco, TX

Just a note to tell you the payment for the MAD PBs arrived today. As always with Lone Star a perfect transaction. Thanks for everything!
— Steve C., Colombus, OH

Just want to send you a quick thank you. I've been winnowing my comics collection, trading some comics I don't want for store credit. Your graders have been extremely professional, and even when it would have benefited Lone Star to grade my comics as low as possible, the graders have upgraded some of my comics above what I had estimated them to be. Buddy, who graded my comics today, downgraded two of my comics but upgraded two others. The result leaves me no doubt of your company's honesty and the values it was founded upon. I am thrilled with your service. Please pass these words on to Buddy Saunders. He should be very proud the quality of work you do.
— Jason S., Everett, WA

I couldn't have been more satisfied. Your web site is one of the most concise and well-explained I have ever come across. Your emails have been timely and polite. I was very pleased by the prices you offered, and how quickly you sent the final payment to me. I have already recommended you to several friends, and will continue to do so. Congratulations on a job very well done!
— Matt C., New York City, NY

Thanks again, Buddy. You know, every once in a great while, ya meet some really solid people in comics. You, sir, are a fine fellow! I enjoy talking comics with you.. Be well my friend.
— Rob P., Buffalo, WY

Buddy, YOU are one of the friendliest business people I have had the pleasure of dealing with, and the mycomicshop.com store is great.
— Rob P., Buffalo, WY

Buddy, I must now express my excitement at having found you as a buyer for my comics. I have never dealt with such an exceptional dealer. This is my second of many wonderful transactions I hope for the future. Anyone who needs to sell comics would be wise to consider you as the buyer. I feel like your are my most trusted friend. I will prepare another shipment for you in the next day or two.
— Ted M., Glace Bay, Nova Scotia

Hi Buddy, I think the offer you made is very fair. Thanks for making the sale of my comics a pleasant one. If I have any more comics to sell, I will certainly contact you again. Thanks for a very pleasant transaction. By the way, as you suggested, I tried to get offers from two local dealers, but in each case they wanted to "cherry pick" the better ones, so I decided to send my comics to you and I'm glad I did.
— John M., Bedford, PA

Yes, I approve the offer! Thank you! Let me say again that I simply could not be happier with the service I have received. Not only did I receive friendly personal communication, but you even helped sort out my shipping error, and gave me more than twice as much as I was expecting! I'll be sending you another offer soon! Thanks again!
— Mike D., St. Louis, MO

I just made the order. I'm sure you guys have been showered with praise before, but this system is fantastic. I want to thank you for all your help with this trade and let you guys know that Lone Star Comics is the most pleasant surprise I've encountered in fifteen years of collecting. Thanks again.
— Brian D., Glenside, PA

Your grading is fair & accurate. It is nice to see a company that treats people fair. In the future, I will leave it to you to grade my comics because, after seeing the way you graded my first batch, I trust your judgement.
— Phillip H., Mobile, AL

Buddy, thanks again. Just to let you know your cheque arrived today. I'll be putting another deal together of old comics for you in the next little while. You guys have been very professional and honest to deal with. That truly is a rare event today finding good ,decent honest people to deal with. Most comic dealers want everything for nothing. You guys have rekindled my faith. I'll just leave it at that!! Another satisfied customer,
— Marshall B., Alberta, Canada

Buddy, Thanks so much for such a smooth and professional transaction. I am a true believer. You have created a wonderful system and your honesty is a beacon to comic fans everywhere. I look forward to doing business with you for many years to come.
— Ben S., Long Beach, NY

Dear Buddy, I am happy to accept your recent offer for the lot of comics which I submitted.  As with our first transaction, you have again shown a willingness to deal with a much broader selection of comics than most dealers, and to make a top offer for a complete collection, rather than pick and choose among a certain few. I am also grateful for the time you took when we spoke to educate me on some of  the finer points of the comics trade. I look forward to receiving your check in the near future and thank you again for your time and interest in my collection.
— Geoffrey Y., Cross River, NY

I accept your offer. With regards to selling my comics, I appreciated your candor when I spoke with you.  Your purchasing system was extremely easy to follow.  Most of all, after several months of communicating with several "serious" buyers, that at the end of negotiations tried to lowball the sale, I found your offer more than fair, and I'm walking away without the feeling that I'm being taken advantage of.  I will be sending you more books. 
— Peter R., Baton Rogue, LA

Buddy, When I decided to sell my comic collection, my wife and I spent a lot of time browsing the web to find sites that buy comic books.  There are a lot of them out there, but we finally decided to go with yours because it looked so professional, and seemed really upfront about everything.  We even took your advice and asked around at local comics shops first, to get an idea of what the books were worth.  From the ho-hum responses (and of course they wanted to pick them over instead of taking the whole collection), we decided to send them on down to you.  Boy are we glad we did! I wasn't home when you called, so when my wife told me just now that you had made an offer for my comics collection, I was prepared for the worst (I'm a real pessimist). You could have knocked me over with a feather when she told me that your offer ($2,180.28) beat my best guess by about three times!  I always loved my comics so, of course, they were valuable to me, but I sure never expected that they would be worth so much money!  This has been a great transaction for us!  We will definitely be recommending you to our friends! 
— James S., Cedar Creek, MO

Gentlemen, I followed your advice when I decided to sell my comics and went to three other stores in my area. While there was interest in some of my comics, there was little interest in my entire collection. I must say that your offer was by far the best. As a matter of fact, your offer was just over three times my local offers. Your evaluation was very much in line with what I received here, but your offer was much better. I didn't have to haggle or offer some of my books to sell others. You made this real easy. Thank you for your honesty in your evaluations. I see that there is a great deal of integrity within your organization. In an era of false advertising, it is hard to know who to trust. It is good to see someone you can rely on to mean what they say. Thanks again for making this easy for me.
— Mike S., Carteret, NJ

Buddy, It was great doing business with you.  I got a better price than I had hoped for, and in the process I avoided Ebay.  Fast, prompt, and friendly.  What more is there to ask for?
— Bob B., Long Beach, CA

Thank you for the professional and timely treatment.  You lived up to every promise you made including the generous offer. Your business is certainly first class, and I would highly recommend you to anyone seeking to buy or sell comics.
— Will E., Mt. Vernon, OH

Your offer is more than fair, and I definitely accept.  I am *very* pleased; your advertisements did not overstate the fact that your offers are fair and even generous!  The next time I can get to my storage unit, I will pull out more comics to send to your company.  One collection I am thinking of selling is the entire run (from the old western issues) of Jonah Hex, most of which are in F/NM. Thanks again for your offer and I accept!
— Vince P., Grand Junction, CO

Buddy delivered on everything he promised.  He has a terrific web site which outlines the entire selling process and answers all your questions up front. I recommend to anyone wanting to sell their old comic collections to use Buddy's service, Webuycomics.com.
— Jim M., Waukesha, WI


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