Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

I am a longtime fan of the site, an I love you guys. It's always a pleasure to buy comics from you, and the guys at the Plano store are always helpful!
— Sarah F., Richardson, TX

I've ordered from your site several times before, and I just wanted to say that you have an excellent selection and service. Keep it up!
— Adam C., Cross Lanes, WV

Great site and great service!
— Josh H., Pittsburgh, PA

Thank you for all of your help. You remain an excellent service, and I am passing the word along here in LA!
— David G., North Hollywood, CA

I had ordered these comics back in early January, expecting them to arrive in a reasonable shipping time (customs included). When they had not arrived by March, I wrote a concerned email questioning the status of my order. Your customer service was very receptive, sending me a second shipment to replace the first one I thought lost. However, a few days before it arrived, I had discovered my first shipment had not been lost at all, but had been signed for by a neighbor, who had forgotten to tell me of the package. I am returning the (unopened) second shipment to you. I also must thank you. As I have said, your customer service was friendly and tremendously helpful, writing back to me the same day as I sent my email. I have purchased comics from you before, and this experience convinces me more than ever of your reliability and professionalism.
— Lindsey B., Calagary, Alberta, Canada

Again, I can only rave about how much I love your website and service.
— Daniel R., Athens, GA

Hi Beth, I just realized that you are the Mail Order Manager. Therefore, may I say, YOU'RE DOING A GREAT JOB!!!!! Buddy will tell you of my high praise. I look forward to many more years of trading.
— James L., Oceanside, NY

Let me tell you I highly appreciate the way you handle the relations with your customers. Sooner or later, I will send you another order for more DISNEY Comics. Best regards and "Long live the Lone Star State!"
— Thomas P., Mornas, France

Once again, thank you for an outstanding service.
— Mohamed R., Giza, Giza, Egypt

I'm very impressed on how fast, and in perfect condition my order arrived today at my home. I'm a huge DD fan, and thanks to you, I have now completed my collection with issues I've been looking for, for over 10 years. You provide such a good selection, and fair prices, as well as a friendly service and fast delivery.
— Cristian P., Santiago, Chile

Mycomicshop.com is very efficient, and with good prices too. Great job all around, I might have to dismiss my other distributors and just stick with you guys from now on when it comes to comics.
— Filip S., Koonawarra, Australia

Wow, what a pleasant surprise. I really appreciate this excellent service and consideration.
— Steve P., Ottawa, Ontario, Canada

I have to admit, your service always manages to surprise me again in the most positive ways.
— Markus Z., Muenchen, Germany

Thanks a lot. Mistakes are incredibly rare through MyComicShop, and that's why I keep promoting your site to everyone I can. I've got quite a lot of customers and other dealers that are using your site for orders, trading, or both. I can't say enough good things about the amazing system you set up, and I appreciate all the hard work all of you do to make sure that everything is always perfect with our order. I think one out of my two experiences with another giant mail order place was really horrible and assured I'd never use them again. I've heard the same from other customers, but at MyComicShop, I've had a handful of tiny mistakes out of hundreds of orders. That's an amazing ratio and you always go above and beyond to make things right.
— Rick S., Melbourne, FL

Hello. A while back, I e-mailed you guys about a mistake made in one of my orders, and I was a little harsh with the e-mail I sent. Nonetheless, you responded right away, and I received a replacement issue of one of the expensive comics I ordered, no questions asked. Quite frankly, you guys are the best comic shop on the Internet, and I've felt bad about getting mad ever since it happened. I always order from you guys, and the one time you made a mistake, I got angry. I apologize for that because there is nobody better on the net than you guys! In the past, I have bought from both you and your competitor, and it seems that your competitor screws up on my orders one out of two times, and just recently, I e-mailed them about some of the mistakes they made (and I was pretty nice about it), and in return, I received a very rude e-mail. Since then, I e-mailed them and told them to take me off any of their lists, and I would never do business with them again. After that, it seemed as if a few e-mails came my way asking what they could do to make it up to me, and the best response would be, "Go away because you guys are nowhere near as cool as Mycomicshop/Lonestar Comics!" So in conclusion, I'll finally wrap things up by saying sorry again for the one time I was upset, and thank you for being the best place on the web to buy comics from! YOU GUYS RULE!
— Mike V., Sioux Falls, SD

Dear Sirs, Sounds like a fine offer, pretty much in line with what my friend who owns a hobby shop said. So, I accept. Thanks for your help, fast response, and great service. When I decide to get rid of the next batch, you?ll be at the top of my list.
— Chris K., Holland, MI

I accept your offer. Thanks so much for working with me to buy my comics. The process was easy and your communication was clear and timely. I would definitely recommend you to anyone I knew who had comics to sell.
— Kevin S., Buffalo Grove, IL

Buddy, Thank you for your prompt response. I am pleased to accept your offer. It was a pleasure talking with you on the phone. The information you provided was useful and authoritative. Selling you my entire lot at once was much easier than selling individual issues on my own. I am convinced that your offer is quite fair, and your shipping rebate is an added bonus. I enjoyed doing business with you.
— Richard B., Stillwater, OK

I want to thank you again for buying my comics. These comics were bought by my parents and willed to me after they passed. I think I just wanted to do something with them constructively as oppose to throwing them out. All of the comic stores/dealers that I contacted were not interested in buying the comics, and wouldn't give me much advice or direction. In closing, I'm glad that I was able to find someone like you that took the time to talk to me and explain in detail the particulars of this transaction. Again it was good talking to you and thank you for your assistance.
— Bruce H., Mechanicsburg, MD

Thank you again for this most recent trade, and for all of the other wonderful transactions we have had in the past. I sincerely hope we can continue to trade! Your courtesy, professional staff, and service are always welcome.
— Jordan N., San Carlos, CA

I have rarely dealt with a more professional and responsive firm than Lone Star Comics. As a professional myself, it becomes so much easier to deal with people who one can tell are reliable, responsive, and honest. The process that was detailed to me was followed to the letter, and the price offered was certainly in a marketable and fair range, reasonable, and thorough. I wish that dealings with other firms were as good and easy, and with such clear procedures. I would have no problem recommending Lone Star to anyone else.
— Las P., Bridgewater, CT

Hi Buddy, I think the offer you made is very fair. Thanks for making the sale of my comics a pleasant one. If I have any more comics to sell, I will certainly contact you again. Thanks for a very pleasant transaction. By the way, as you suggested, I tried to get offers from two local dealers, but in each case they wanted to "cherry pick" the better ones, so I decided to send my comics to you and I'm glad I did.
— John R. M., Bedford, PA

Buddy, I must now express my excitement at having found you as a buyer for my comics. I have never dealt with such an exceptional dealer. This is my second of many wonderful transactions I hope for the future. Anyone who needs to sell comics would be wise to consider you as the buyer. I feel like your are my most trusted friend. I will prepare another shipment for you in the next day or two.
— Ted M., Glace Bay, Nova Scotia

Gentlemen, I followed your advice when I decided to sell my comics and went to three other stores in my area. While there was interest in some of my comics, there was little interest in my entire collection. I must say that your offer was by far the best. As a matter of fact, your offer was just over three times my local offers. Your evaluation was very much in line with what I received here, but your offer was much better. I didn't have to haggle or offer some of my books to sell others. You made this real easy. Thank you for your honesty in your evaluations. I see that there is a great deal of integrity within your organization. In an era of false advertising, it is hard to know who to trust. It is good to see someone you can rely on to mean what they say. Thanks again for making this easy for me.
— Mike S., Carteret, NJ

Dear Buddy, Thank you for your offer for my 102 Strange Adventures. I accept your offer and am genuinely pleased to have done business with you. You exceeded my expectations in every way. Your grading was very fair, the offered amount was generous, and the overall transaction was expedient. I wish now that I had known about you before selling my collection at an auction. I'm SURE I'd have gotten more $$$$! P.S. I'm glad that you have been so successful in the comics business. I remember you as being one of the "Texas Trio" and bought your fanzine (Star Studded Comics"?) in the 60's. Those were the days!
— Joseph M., Wichita, KS

I accept your offer. With regards to selling my comics, I appreciated your candor when I spoke with you. Your purchasing system was extremely easy to follow. Most of all, after several months of communicating with several "serious" buyers, that at the end of negotiations tried to lowball the sale, I found your offer more than fair, and I'm walking away without the feeling that I'm being taken advantage of. I will be sending you more books. 
— Peter R., Baton Rouge, LA

Mr. Saunders, Thanks for evaluating my collection and giving me a good offer price.  Local dealers I tried were amateurish and their offers were way low. You responded promptly, professionally, and fairly. 
— Bob B., Long Beach, CA

Buddy, thanks again. Just to let you know your check arrived today. I'll be putting another deal together of old comics for you in the next little while. You guys have been very professional and honest to deal with. That truly is a rare event today finding good ,decent honest people to deal with. Most comic dealers want everything for nothing. You guys have rekindled my faith. I'll just leave it at that!! Another satisfied customer.
— Marshall B., Alberta, Canada

Sorry to admit it, but I'm no longer a comic book fan, though I was an avid reader back in the 60's.  Fortunately for me, when I went off to college and the service, my mom didn't throw out my comics. After contacting a few comic book dealers in my area (St. Louis), I was disappointed in the offers for my comics. As a result I started surfing various internet sites and decided from the customer feedback that mycomics.com looked the most promising. Lone Star still offered over double what I thought they were worth. I talked to a representative on the phone (no waiting!). He was very friendly, honest, and professional. It has been a very enjoyable and rewarding experience selling to mycomicshop.com.
— James W., Saint Charles, MO

Hello Buddy, I have been pleased in every way in dealing with you, and I will be happy to give you a testimonial to that effect. My experience in dealing with Buddy Saunders was a pleasure. I found him to be honest, fair, prompt, and a gentleman in every respect. I would certainly recommend him for his opinion or services. I know you will be satisfied. 
— Harry M., Blue Springs, MO

Dear Buddy, I just wanted to thank you for working with me on the sale of my Vampirella Magazines. I could not believe it when you said you would meet me at your office ON YOUR DAY OFF to look at my magazines. No other buyer has ever offered to do that for me. When we met, I got a good feeling about you right from the start, and was very comfortable in leaving my magazines with you for review and grading. You were genuinely interested in what I had to say and your grading was very fair. Once I received and accepted your offer, my check arrived within just a few days. Again, something I have never seen. Usually, it takes a couple weeks to get my money from a buyer and I have even had instances where I had to contact them a second time to ?remind them? that I was waiting on payment. This was not the case with Lone Star! I look forward to working with you in the future and wish you the best in your business. We need more folks like you in the industry.
— Tony E., Pfluserville, TX

Buddy, Lone Star's superior customer service, promptness and fairness epitomize the very thing which are missing in our world. I was apprehensive to ship my comics to you at first, but now after completing my first sale, I will be shipping more stuff your way. Your offer was about 15% below what I thought I may get (I was a bit off in my grading), but was 3 times more than the locals were offering.  I live in Iowa, I shipped my comics late in the afternoon on Tuesday, and I will have your check in hand Saturday morning. I dare anyone to find a quicker turnaround than that. The ease of your system has made me want to deal with your company for years to come. Thank you. I hope someone enjoys my Tales of Suspense #1.
— Chris C., Tiffin, IO

Buddy delivered on everything he promised. He has a terrific web site which outlines the entire selling process and answers all your questions up front. I recommend to anyone wanting to sell their old comic collections to use Buddy's service, Webuycomics.com.
— Jim M., Waukesha, WI

Buddy, It was great doing business with you. I got a better price than I had hoped for, and in the process I avoided your competitor. Fast, prompt, and friendly. What more is there to ask for?
— Bob B., Long Beach, CA

Buddy, When I decided to sell my comic collection, my wife and I spent a lot of time browsing the web to find sites that buy comic books. There are a lot of them out there, but we finally decided to go with yours because it looked so professional, and seemed really upfront about everything. We even took your advice and asked around at local comics shops first, to get an idea of what the books were worth. From the ho-hum responses (and of course they wanted to pick them over instead of taking the whole collection), we decided to send them on down to you. Boy are we glad we did! I wasn't home when you called, so when my wife told me just now that you had made an offer for my comics collection, I was prepared for the worst (I'm a real pessimist). You could have knocked me over with a feather when she told me that your offer beat my best guess by about three times! I always loved my comics so, of course, they were valuable to me, but I sure never expected that they would be worth so much money! This has been a great transaction for us! We will definitely be recommending you to our friends! 
— James S., , MO

I wholeheartedly endorse webuycomics.com as the way to go if you are looking for an efficient way to sell your comic collection for a great price. I had about 1000 comics from the 60's which I wanted to sell. I wasted a LOT of time with your competitor trying to do something myself and then saw Buddy's buy/trade cart concept and felt it was the way to go. Just to be sure, I took a stack of comics and ran them through his cart system and approximated what they would be worth to him. I then took the same comics to a dealer in New York which is close to me. After looking through them, he offered me less(and with the attitude that he was doing me a favor). I sent the same comics to Buddy and got three times his offer, the first of several sales I made to mycomicshop.com.  The payments are sent super-fast and it is just a pleasure doing business with this outfit. I have received more than I had even hoped for when I was planning on doing the grunt work! Buddy is definitely the way to go.
— Mike R., , CT

Here's my 14th Option #2 trade comics lot. Also going to try one of your other trading options. Will e-mail a list. Boy, I wish I could visit you guys in person! Great service, great system, and great e-mails from Buddy. Thanks for everything!
— James L., Oceanside, NY

You continue to provide great products and service.
— Craig R., Columbus, WI

You guys are great! Thank you for all your help. It's nice to find a place online that have people that care about customers.
— Johnathan L., Somis, CA

I've ordered from your site several times, and have always gotten my order promptly, and in the exact shape described.
— Mike M., Selbyville, DE

The service and range is great.
— Ross M., Springwood, Australia

Amazing Service!
— Bryan D., Bethpage, NY

I've been very impressed with your service to date.
— Guy S., Seaham, United Kingdom

Hi Buddy! Listen to me exhale a deep sigh of relief when I tell you that the Post Office delivered today an insurance check to cover my comics that they lost and damaged. As I said in my last mail to you, I happily accept the offer you made for the comics that reached you. And may I say again, what a pleasure it was to work with you through this very trying experience. You and your team were the utmost professionals in dealing with this issue, and I especially appreciated the frequent emails to keep me abreast of what was happening. If there's any thing I can do for you in the future, please let me know.
— Mike B., Durham, NC

Thanks Buddy, I?ll get my newest trade to your office this week. And since I have a direct connection to you, let me say what an awesome business you are running.  I have visited three of your stores (Dallas, Irving, Plano) and used your website for orders and trades. You definitely know what you?re doing. I am impressed with the customer service at each store I have visited. So many times with retail chains the service is good at one store and not another. The people working at the stores are always super nice and helpful no matter how busy they are. Of course Dallas is my primary store and Joe and Brian are great. One of the best parts of buying comics is going to the Dallas store each week. Every website order I have completed (and that?s a bunch!) has been completed quickly and accurately and the quality of the comics are always great. The website is easy to use and well organized. And now that I have completed a couple of trades, I have come full circle with my comic books. The trades have been easy with excellent communication. You?re doing a great job with a great business. I feel lucky that there is a retailer like Lone Star in the Dallas area. I?m not sure if I would be spending as much on comics as I have if you weren?t here in the area. I wish everywhere I shopped did as good of a job with customer service as you do. 
— Suzanne K., Dallas, TX

The offer above sounds great. Thank you for taking the time to talk to me on the phone and making this transaction very personal. I will send you more of my collection within the next few months and I will definitely keep an eye on your web site for updates. 
— Charles C., Winter Garden, FL

Hi Buddy, Thanks again for the very appreciated response you gave me. I think very highly of your site and your business, so it means a lot to me that you took the time to respond to my comments. 
— Tommy M., High Point, NC

You do an excellent job! I've bought and sold comics on mycomicshop.com and have been pleased every time. The selection is great and the service is fast.
— Richard H., Apple Valley, MN

Great! I'll accept your offer. I decided to take cash. Thank you so much for providing a wonderful service. I have had the pleasure of buying comics from your website before, and I have only had good experiences. Also thank you for having such prompt and helpful communication. If anything lacks from the online comic market, it is adequate communication. Thank you so much. I also look forward to doing business with you in the future both as a buyer and as a seller.
— Fred L., Tacoma, WA

Just wanted to say thanks for your prompt response and thanks for the generous offer on my comics. You have always treated me right and I truly appreciate it.
— Tim H., Lewisville, TX