Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

Thanks for updating every week, I'm finding a lot of stuff to almost complete my collections. Also great service that's always on time. Thanks!
— Richard M., Pittsfield, MA

Excellent service, thank you very much!
— Gustavo M., Garland, TX

Thanks for having the best selection in the multiverse and for taking great care of me in the past.
— Jason A., Salt Lake City, UT

Spoke to someone from Customer Service today, very nice and very helpful.
— Robert S., Norwalk, CT

I don’t know where to leave a five star review for your services, so I just wanted to at least send a thank you message! My Comics Shop helped me find a very rare comic book for an AMAZING price. It was also clear that great care had been put into the packaging of my purchase. Some stores just chuck a book in a box and hope for the best. The secure manner that my book was packed in- including a nice plastic sleeve over the book- really meant a lot. The grading of the book I purchased was also A+, honest and accurate! Unfortunately, I’ve had more than my fair share of pretty bad experiences with used book stores selling me “Very Fine” books only to send me copies of books that are absolutely ripped to shreds. As a first time customer I was very nervous, but My Comics Shop really impressed me! Thank you all so much and I hope everyone at My Comics Shop has a wonderful week!
— Alexis W., Knoxville, TN

Thank you for your professionalism. The quality and condition of the items I have received so far have been as advertised. I look forward to being one of your best clients!
— Russell R., Sahuarita, AZ

Still the best comic shop in the nation. Thanks for always having the best customer service and great website!
— Douglas P., Summerville, SC

You guys are the best shop around! Always the best books and the best service!
— Harold J., Georgetown, KY

Thank you, as always, for your awesome website and stellar customer service. Please stay healthy and safe.
— David G., New York, NY

Happy Spring to everyone at mycomicshop.com!! Thank you for your continued Great selection of comics and service!
— Shawn D., Whitestone, NY

Thank you for your continued excellent service! :)
— Nick Z., New Hyde Park, NY

Hello all at MyComicshop. I wanted to send a note to say how great your service is. I placed an order for 46 comics on the 21st January. I knew there were problems with the postal service on both sides of the Atlantic, and you helpfully warned me that delivery may take 8 weeks or more. Having placed the order I was full of anticipation and the sort of excitement I used to get every Wednesday waiting for the Newsagent to drop off that week’s Nutty/Beano/Battle or Eagle comic. By the 26th March excitement had turned to despair as I began to imagine that my comics were never going to arrive. I emailed you to chase and you replied almost immediately that there were major COVID related problems with the Royal Mail and not to give up hope, but that you would be happy to issue a refund should it never arrive. On Wed 31st March my wife messaged me at work (I know, a geek like me managed to get married!) to say she thought my comics had arrived. Thrilled, I raced home after work (within the speed limit obviously!) and was so happy to see the large plastic sack in the hallway. I couldn’t wait to slice it open, but when I did my mood soon changed to abject misery. The cardboard box was sopping wet and badly misshapen. For the next few days I walked around in a sullen funk, unable to bring myself to even open the box. It just sat forlornly in the hallway, making me more downcast each time I walked past. On Monday 5th April, I finally summoned the courage to open the box and..... A Miracle!!!!!! All 46 comics were just as pristine as they were when placed in the box originally. I could not believe my eyes! I thought The Hulk was incredible!!! You guys are simply the best. I’m sorry if I waffled on a bit, but I just wanted to tell you how happy you have made this middle-aged fanboy, and how “Nuke-proof” your packaging really is. Thank you very very much Kind regards!
— Andrew J., Stevenage, United Kindom

Hello to everyone. Just to let you know, my comics have arrived. A very wonderful surprise as I didn't expect them till May at the earliest. All comics in splendid condition. Thank you again for such excellent service.
— Ian D., Gloucester, United Kingdom

I have nothing but positive things to say about this website. Fantastic service!
— Jeremy M., Alice, TX

Thanks for the outstanding service, stay safe and stay strong!
— Daniel G., Bayside, NY

You guys are great and blow Amazon out of the water, excellent pricing and service.
— Charles F., Davie, FL

Recently began re-building my comic collection from when I was young (mostly early 90s), and that’s how I stumbled upon your site. I’m already back, so obviously I’m very pleased with the service, convenience, ease, results, etc. I’m sure to be back again. Keep up the good work!
— Allen K., Winston Salem, NC

I ordered from you off eBay and was impressed with the service! You gained a new customer for sure!
— Anthony P., Cranston, RI

Just wanted to highlight my appreciation for your superb customer service, shipping, and product. You guys are my go-to online store for back issues.
— Juan C., Huntington Park, CA

I am very pleased with the services of mycomicshop.com. Keep it up!
— Errol Z., Millbrae, CA

Awesome services and prices, as always!
— James A., Hemet, CA

Thanks for your great service! I have wanted to own this collection since I was a kid and you are making it happen. I can't thank you enough.
— Clint E., Dawson, GA

Keep up the excellent service and HAPPY EASTER!
— Nicole K., Fond du Lac, WI

Again, thank you for your sensational service!
— Anthony G., Porterville, CA

Hey all, everyone there deserves a big shout out regarding the outstanding customer service I received on my last order. This was my first, but certainly not my last order I placed with you guys and couldn't be happier. My order was shipped the same day and was received in perfect condition far ahead other online companies. No one has impressed me like you all have. Many sincere thanks and see you again soon. LONG LIVE ROCK AND ROLL!!
— Paul V., Spokane Valley, WA

Thank You. Your service is the best.
— Robert D., Philadelphia, PA

Hello, I meant to reply earlier in the week and lost track of time. Wow. Your customer service is absolutely amazing. I have a few orders with your company and your website is uncanny. It's nice to see that at every level(ordering, processing, shipping and customer service) your team really has it together. Thank you so much for the quick response and the wonderful service. I look forward to placing my next order with mycomicshop. I hope everyone is safe out there in Texas. Warm thoughts from us Canadians up north!
— David F., Ontaria, Canada

Thank you for continuing your amazing service!
— Matt M., Edmond, OK

Thank you very much for your incredible service!
— Hendrik S., Miami, FL

Thanks for the excellent service!
— Scott R., O'Fallon, MO

Wonderful service and selection, as always. Thanks!
— Graham M., Ashburton, New Zealand

Amazing service! Thank you all.
— Edgar S., Clinton, NC

Thanks for all the great comics and service over the past 10 years!
— David R., Bracebridge, Canada

Thanks for all the great comics & service over the past 10 years!
— David R., Bracebridge, Canada

Great source for comics. Professionally shipped! Great service.
— Travis L., Newport News, VA

Hello, I hope all is well with you and staff in 2021! Be safe. Thank you for your service in providing good reading during these trying times.
— Doug P., Turnersville, NJ

Thank you for the very timely and hassle free correction of the misunderstanding in the payment process of this order. Once again, your service is nothing short of above satisfactory. Keep up the great work all, you have a customer for life in me with your dedication to your job and customer satisfaction.
— Dio A., Melissa, TX

Just gotta say. I live in a very small mountain town in Colorado. You won’t hardly see it on the map, but thanks to everyone at Lone Star Comics, my comic collection is becoming very impressive. I’ve been ordering from you for years and yet to have a less than perfect experience. Keep up the good work and thank you again!
— Van W., Paonia, CO

Thank you again! It is so wonderful to get one of the final comics I want that not only defined part of my youth but was so iconic in the medium of comic books altogether. Your services rock! Be well!
— Gabe G., San Rafael, CA

Cheap Graphic Novels seriously underpriced you on Superman Batman Generations Omnibus. I hesitated to spend the extra money, especially since I wanted a second copy to give as a gift. But, all said, my comic shop has always extended outstanding courtesy and customer service. Not surprising since your competition is based in California. Thanks for always being helpful and fostering an enjoyable shopping experience. It’s a big reason I keep coming back for more!
— William A. O., Gautier, MS

To the gang at Lone Star Comics (mycomicshop.com), I can’t even begin to tell you how much I have enjoyed using this website over the years. It’s simplicity of usage is a welcome breath of fresh air, even for an old school teacher like myself. The selection of titles is absolutely top notch! The auctions are always fun and exciting and I for one can’t thank ALL of you for your continued efforts on making this the most enjoyable shopping experience for comic books I’ve ever had! My hat is off to you Buddy, and your entire staff! Take a bow ladies and gents! It’s well deserved!
— Ryan P., Hamlin, WV

As always, thank you for your prompt and professional service. I know I can always rely on you guys, and it's much appreciated.
— Conrade Y., Martinsville, VA

Hi Guys, I just wanted to say I got my order a little while back but had forgot to get back to you to just say thanks. As a kid I had random Batman comics and some were for the Ten Nights of the Beast and also later with the NKVDemon but I never got to read the full story arcs so I had always wondered about what had taken place (I knew The Batman would find a way but I wanted to see how). Now I get to go through and read from start to finish these classic Batman stories and it is because of the service you provide. I was a little worried wondering if an order for comics from America was going to make it all the way to Perth (Western Australia) and if it may get lost or damaged etc. But, they are in great condition (great packaging) and I love the fact that I have these now. I am already looking through to try and decide what other purchases I should make to add to my library. Thank you and take care
— Matthew D., Waikiki, AUS

Very efficient service and wonderful selection, would definitely recommend to friends.
— Kevin S., Mount Airy, NC

Your selection and service are amazing. I am so thankful to have located you! Looking very much forward to receiving my order PLUS becoming a return customer.
— James F., Heber Springs, AR

Excellent service and selection! Thank you!
— Dustin S., Easton, PA

Hi Got the comics today. Am greatly enjoying reading these again after 40 years. But the reason I am writing is to thank you for your packaging. Wow! I have received books old and new from numerous sellers including Amazon but I have never seen such exquisite packaging, with each comic neatly wrapped in its own waterproof custom fitting transparent plastic cover. In my area there has been a lot of snowfall and rain recently and packages quickly get wet when delivered and left outside the door. It was a very pleasant surprise to see that the comics were not damp at all thanks to the wonderful packaging. Low prices. Great service. Quick and efficient delivery. What's not to love!
— Adiseshu H., Holmdel, NJ

I would like to thank you for the prompt service and delivery of my book order. The prices and quality of the books are very good. I have made a decision to deal directly with your company rather than deal or purchase them through Amazon. I first became aware of your company when I obtained a order directly from your company when I ordered from Amazon. Your store has the better selection and price. Keep up the good work. I look forward to your website on all of my first search for comic books. I’m very satisfied.
— Ed T., Erie, PA

I just want to say thank you again for the service you provide! I've been a customer for years and have never had a bad experience. Keep up the great work! Thank you!
— Dio A., Melissa, TX

Thanks for the awesome service! You are my #1 place to order from. Always an excellent experience, unlike other sites that make it a horrible experience to find and order issues. And I can choose different shipping at an awesome price!
— Darrin H., Bay Minette, AL