Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

Gentlemen, I followed your advice when I decided to sell my comics and went to three other stores in my area. While there was interest in some of my comics, there was little interest in my entire collection. I must say that your offer was by far the best. As a matter of fact, your offer was just over three times my local offers. Your evaluation was very much in line with what I received here, but your offer was much better. I didn't have to haggle or offer some of my books to sell others. You made this real easy. Thank you for your honesty in your evaluations. I see that there is a great deal of integrity within your organization. In an era of false advertising, it is hard to know who to trust. It is good to see someone you can rely on to mean what they say. Thanks again for making this easy for me.
— Mike S., Carteret, NJ

Thank you for the professional and timely treatment.  You lived up to every promise you made including the generous offer. Your business is certainly first class, and I would highly recommend you to anyone seeking to buy or sell comics.
— Will E., Mt. Vernon, OH

I really appreciate the care you take with my orders. I also enjoy receiving the preferred customer emails. I feel the safest when I buy my comics from your excellent company. I expect nothing short of the best from your company, and I am proud to say that I will definitely be buying all my collector comics from Mycomicshop.com and that I will be a life time customer. Thank you, and keep up the great work.
— Alex A., Cathedral City, CA

I just received the Bob Marley comic that I ordered from you, and I just wanted to say thanks for the excellent service and an excellent packing job. I will be doing more business with you guys in the near future.
— Anthony B., Charlotte, NC

I just wanted to let you know you have regained a customer. I used mycomicshop.com as my primary source for comics from 2001-2003, but when we moved back to Washington state from Tennessee, I decided to give our local comic shop another try. The owner had been very rude in the past and I soon discovered nothing had changed. I have never been talked to in such a manner. So I have decided a few extra bucks every month or two is worth it for decent customer service and the feeling that my money is appreciated. I look forward to renewing my relationship with your shop, and thanks for all your great service in the past.
— Jason S., , WA

I have ordered from your site many times, and I have to tell you, you guys are great! I order comics from no other site but you. Your selection and service can't be beat!!
— Chris J., Asheville, NC

Thanks for the online credit! I didn't even realize you owed me!!! You are the most honest company in America. No Enron story here!! James
— James L., Ocenside, NY

You guys are great! My third order arrived today and your customer service is beyond anything I have experienced. I have not ordered from any other online comic site since I received my first order from you, and I plan on no longer using E-bay to get back issues. Your service and the way you treat your customers has drawn me from those two sources that I have been using for years. Thanks and I hope your team realizes they really are making a difference in what they do. Thanks for keeping the comic book world fun and accessible for both readers and collectors.
— Joe M., High Ridge, MO

Dear Buddy, Thank you for your prompt handling of the lost mail situation. Looking forward to doing business with Lone Star in the future. It was very refressing to actually have a live person--and that person being you--answer the phone when I called. lol. I've had to make calls to a number of company's in the last couple of weeks; it's really tedious to go through the automated voice thingy. A live voice was very welcome.
— Ross R., Philadelphia, PA

I have wholeheartedly been impressed with your overall selection and timeliness in response to the few issues I have had. I appreciate your follow up and want to assure you of my on-going patronage in the future. Thank you for your time and consideration.
— John P., Jacksonville, FL

I appreciate the quick response. I have just ordered Secret Wars nos. 2 and 8 in "very fine" condition. However, I did not enter your instructions to have the shipping charge removed, and would like to briefly explain why. First, I overreacted to the fact that these two issues were not initially available, due in large part to an inherent inability to take disappointment, even on a small scale, very well. Apologies for that. More importantly, your quick response and offer to remove the shipping charges on the second order, contrary to your standing policy, more than confirmed that the glowing reviews posted on your website are accurate. After having several experiences with on-line purchasing that ranged from slightly annoying to otherworldly frustrating, it is a distinct pleasure to do business with mycomicshop.com. I have found it rare that an on-line retailer responds at all to inquiries, rarer still that such response comes quickly, almost unheard of that the response comes from any identifiable person (let alone someone with "Manager" in their title), and frankly have never been the beneficiary of an exception to store policy. After all of that, I just didn't have the heart to go cheap on the $4.25 shipping. So, in a long-winded sort of way, I am saying thanks and that you have definitely gained yet another in what appears to be a long line of dedicated customers.
— Chance H., Madison, WI

The first order i got was almost perfect! I called about my "problem" and you guys were quick to fix it. Excellent service and comics in great shape! This site is going to be a regular!
— Yousif B., Bloomington, IN

AWESOME customer service! On my last order, one of the items was missing. I called and the item was shipped out right away with no questions asked. THANKS!!!
— Jared L., Vernal, UT

I just wanted to let you guys know how great of a store I think you guys are. My subservice shipment had one item that was wrong, and a replacement was sent out immediately. Thanks so much, and I'll definitely continue to shop here for my comics!
— Cindy R., Hillside, NJ

Thanks guys! Keep up the great customer service!
— Richard R., LSC, TX

I found 90% of what I wanted in your Megastore Section, and put what I didn't find on the want list. It's nice to know that if I get behind a few months I can almost always get caught completely up at anytime. As I have said since I began using this service in April of 2003 you guys are fantastic to deal with. Thank You.
— Timothy V., Jacksonville, IL

Thanks for taking the time to answer my email question!
— Erinn P., Greensboro, NC

Thanks for the reliable service!
— Kevin W., Corbin, KY

Thanks guys. Your service and selection is ULTIMATE.
— Juan G., Alfred Station, NY

Thanks very much! Really appreciate your smooth efficiency (both online & phone) and helpful, friendly staff. A pleasure to do business with you!
— Catherine V., San Francisco, CA

I have been using your site/company for the last couple of months. The service, site set-up, fast delivery, and selection has been outstanding. I would highly recommend y'all to any and everyone.
— John B., Clarksville, TN

You guys are great! I had a small mix-up on my last order, but you fixed it immediately with no hassle. I really appreciated the service.
— Scott M., Oakdale, MN

You have some great people working at the Ft.Worth store. They make it fun to visit and always happy to help. Thanks for your time.
— Mike S., LSC, TX

Your employees are very helpful.
— Mark M., LSC, TX