Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

I really want to give kudos to the preorders and subscriptions team for being great at answering my questions and helping to explain preorders and subscriptions. I have such a long list that I am trying to make sure to stay on top of it, but at times I don't understand how it really functions. But I am getting the hang of it slowly but surely. Anyway, Lone Star Comics has been great at helping me complete my past collections. I have been collecting and loving horror comics since I was little, and still to this day, I enjoy them. Thanks, Lone Star, for all your great customer service and for mailing comics in great condition. Have a super day.
— Patricia J., Bellevue, NE

What a great way to start 2024... accurately pulled titles, helpful and friendly customer service, bank vault packaging, and ultra-speedy service. My hats off to Lone Star Comics!!
— Howard D., Saint Cloud, FL

I just received my book today, which was delivered lightning fast and was packaged impeccably as usual. I just wanted to acknowledge and send you a sincere thank you for your outstanding customer service. Whenever I am in the market for big books, you are the first website I visit and purchase from. Thank you again, and may you have a blessed and prosperous new year!
— Martin P., Winnetka, CA

I hope you are having a wonderful day. I have just received my shipment from you, and it's my first buying experience with you, and I have to say I'm totally impressed with everything. The packaging is amazing, the customer service is wonderful, the shipping cost is affordable, and of course the comics are impressive. I have since bought more from you. Keep up the great work. I look forward to a great relationship with you. Thanks from the other side of the world (New Zealand).
— Aaron H., Hamilton, New Zealand

I really want to thank you. You truly care about your customers. Being your customer really makes me happy, and I will continue to be.
— Yaren Ü., , İstanbul

I just wanted to say I appreciate everyone's hard work and dedication. Your website is super easy and hassle-free, especially for someone who is not as tech-savvy as I am. Wonderful customer service too! THANK YOU!
— Mark B., CONCORD, NC

Thank you! You always have good service.
— Scott J., Louisville, GA

Thanks so much for the continued amazing customer service and being such nice guys to deal with.
— Jeff W., Celbridge, Ireland

It is a pleasure, as always, to be able to trust a company with the ability to combine great customer service, a fabulous selection of books, solid packaging, and speedy delivery. My choice for my comic book needs is always Lone Star!
— Howard D., Saint Cloud, FL

I wanted to provide positive feedback as your team has been fantastic to work with and has been very responsive and willing to explain when I have questions. Honestly, that's quite refreshing! The books are always shipped like a vault, and they come in very well protected. It's a great product offering, and I wanted to congratulate you on what you are doing.
— Robert M., , Canada

I just want to give a shout out to your customer service team in Preorder and Subscription service. They were great at answering my multitude of questions.
— Patricia J., Bellevue, NE

Thank you for the spectacular service each and every time I place an order. I always appreciate the quality you provide.
— Jeremy B., Effie, LA

Just keep up the good work. I've been a client for years, and you guys have always come through with impeccable service! Thank you!
— James F., Brasília, Brazil

Wonderful service!! One of the best comic stores in existence!
— Jeff L., Waynesboro, VA

You are awesome! There was a mistake on my order. I emailed in, and everything was resolved! You communicated with me and helped me through the whole thing. Thank you again.
— Scott P., Eminence, KY

What can you say about Lone Star? They have perfect title picking, bank vault packaging, speedy delivery, and perfect customer service. That's what you say about Lone Star!
— Howard D., Saint Cloud, FL

Thank you all for the replacement books you recently sent me; it was very nice of you. I appreciate it. Take care, and good luck with everything.
— Jason H., Decatur, AL

A very happy customer. Your customer service is amazing, and your auctions have the best selection—I love that they’re weekly. Thank you!
— Sean M., Herndon, VA

Your people are the best I've dealt with. My orders have always been correct and packed awesomely. I have not had a problem with any of them (104 so far). I have dealt with others, and it seems it takes many more days to even get a shipping notification that it's on the way. You guys are fast; you get it together and shipped out quickly. The order is put together correctly, and boom, out the door. That's why I keep ordering from you. Many, many thanks to you and your crew. All in one day, I love it. Keep up the stupendous work you do so well.
— Kevin S., Golden, CO

I love y’all’s customer service, selection, and most of your prices. Thanks for offering such an excellent experience.
— James G., Columbia, SC

You guys are the best! Hands down the best selection, price, service, and shipping! Thank you for everything!
— Ryan L., Bristol, IL

I always enjoy your auctions! Thank you all so much for all your terrific work and excellent customer service!
— Kenneth W., PORT ORCHARD, WA

It was a pleasure doing business with you! I got fast responses to my questions, the staff were polite and helpful, and the check came in a few days. You were quick to make an offer, and you increased the payment after you received the collection, even though you were under no obligation to do so. A fair and honest company! Thank you all!
— Wendy M., Foxboro, MA

As a long time subscriber, I have never been disappointed in the level of professionalism, customer service, rapid shipping and deluxe packaging that is the norm for Lone Star Comics!!!
— Howard D., Saint Cloud, FL

I sure appreciate the help with the book; it was very considerate and wonderful customer service. Lone Star is the best comic book resource in the country, and I appreciate your help.
— Brian C., Flowery Branch, GA

I just wanted to let you know that my previous order arrived very quickly. As always, thanks for the stellar service!
— Renato R., Berkeley, CA

So far, this has been a great transaction. The staff has been great to work with!
— Jean B., Athens, AL

I will get right to the point. Whatever you guys are doing there, KEEP DOING IT! I am not usually one to take time to do this kind of thing, but with each order I place, you continue to impress me. In today's world, it seems to be more the "norm" to get cruddy customer service and to be disappointed, so each time I place an order, it's in the back of my mind that something will happen. To my amazement, you come through with flying colors every time. Hitting all the points: spot-on grading, fair prices, super fast shipping, and very solid packaging. I have recommended your company to so many fellow collectors that I have lost track. Please keep it up and know that it is appreciated and does not go unnoticed. Great job, guys!
— Jeff A., Omaha, NE

I appreciate your good service on past orders, and I'm looking forward to this very nice book!
— Ronald S., Toronto, Canada

You rock! Always the best service, selection, savings, and shipping. I am always assured that my books will get to me unscathed and in excellent condition. Thank you for everything!
— Ryan L., Bristol, IL

I have had nothing but excellent service from you guys. Thank you for the Green Lantern ring in my last order. My son and I have been fighting over it!
— Eugene R., Middletown, DE

Thank you for being a great source for comics and providing excellent service.
— Ryan M., Canton, MO

Love how timely your services are, and love the protective packaging! You are the best comic buying site!
— Justin L., Frostburg, MD

Thank you for the great service. My last order came perfectly protected, as always!
— Jeremy B., Effie, LA

It has been a pleasure to do business with you. I knew that when it came time to sell my collection, MyComicShop was the place to go. Your amazing communication, customer service, and ease of selling are appreciated.
— Gregg L., Baltimore, MD

What a strange world we live in, but your website and services make it a better place! Thank you as always for your great customer service, shipping, fantastic inventory, capable website, want list notifications, consignment services, etc. It has been a pleasure using your services over the last 3+ years! Keep up the great work. Happy Free Comic Book Day!
— Nick D., Chagrin Falls, OH

Once again, I am thrilled with my latest order. MyComicShop is my go-to place to fill missing gaps in my collections with fair prices and beyond excellent service and delivery. Thank you, thank you, thank you. I look forward to ordering more.
— James S., GA, Lawrenceville

Thanks, everybody. I always appreciate your outstanding service. You make comic shopping fun, always.
— Ryan R., Las Vegas, NV

Everything you guys do is top-notch! Your comic quality, selection, and prices are all incredible and the best in the business. Your service, communication, and ultimate care with shipping always make it enjoyable to shop at MyComicShop. The website makes it fun and easy to buy any comic you're looking for. All of these reasons and more are why I keep coming back and spreading the word about how amazing you guys are. Thank you for always providing me with the most pleasant comic-buying experience! Keep up the phenomenal work!
— Ryan L., Bristol, IL

You guys are amazing. I just wanted to say how extraordinary you are in dealing with such a massive business while still being incredibly efficient and treating customers like a caring small business would. Everyone that works there deserves the highest praise for the efficient, caring, and thoughtful way they carry themselves and their extremely impressive ability to handle so much and do it so well and with such consideration. My sincerest thanks to everyone who makes this business such an asset to the comic collecting community. You will always be the best comic book seller in the business to me.
— James V., St. Augustine, FL

You guys always do an awesome job. I am grateful for you!
— Nathan K., Clovis, NM

Thanks again for all you do to provide such a great service to comics fans from all over!
— Ed B., Mt. Juliet, TN

Thank you for responding positively to the customers! Your sale is much appreciated! Grateful that you are doing it!
— David G., Concord, CA

You guys set the standard in selling comics! Quality books at great prices, exceptional service and communication, and unbelievable care with shipping/handling. Also, your website is so easy to use and makes buying comics a breeze. As always, thank you for a very pleasant transaction!
— Ryan L., Bristol, IL

I have been extremely pleased with the process and the comics every time I have ordered!
— Garrett C., Johns Creek, GA

Keep up the amazing work! You guys are awesome! Quality books, excellent service, and unbelievable care with shipping—all at an outstanding price. Thank you for a pleasant transaction every time!
— Ryan L., Bristol, IL

Thank you, guys, for the amazing service and the incredible selection of comics. It is always wonderful to work with you and find so many great comics at great prices. You are absolutely the best in the business. Again, thank you very much.
— James V., St. Augustine, FL

Week in and week out, you do an incredible job with superior customer service!
— Howard D., Saint Cloud, FL

Quality service. Quality products. Honest listings. Efficient shipping. I just really love your shop! Keep up the great work!
— Cyrus T., HOUSTON, TX

You have an excellent auction and accurate grading. Thank you for your excellent customer service.
— Thane W., Fredericton, Canada